Patient Care Coordinator

Beth Israel Lahey Health; Sandwich (MA); On-site; USD 28,929 - 38,930; Full time

Job summary

Beth Israel Lahey Health is seeking a patient-focused Medical Administrative Assistant to join our bustling practice operations. You will greet patients, verify demographics, schedule and check in/out, collect co-pays, and route referrals while upholding privacy and quality service.

In addition, you may assist with billing tasks, respond to information requests, and support team members to ensure smooth patient flow across the care continuum.

Qualifications

• High School diploma or GED required.
• Certificate 1 Medical Admin Assistant Cert preferred.
• 1-3 years related work experience required.
• Experience with computer systems including web based applications and Microsoft Office (Outlook/Word/Excel/PowerPoint/Access).

Responsibilities

• Greets patients and visitors with courtesy, service, respect and privacy.
• Performs check in, registration, scheduling, verification of demographic information and fiscal data utilizing a computer system.
• Collects co-payments and enters referrals; schedules, reschedules and cancels appointments.
• Facilitates patient flow and liaises between patient and practice staff to ensure optimal flow and service delivery.
• May participate in billing functions and assist with information requests, small projects as directed.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High School diploma or GED

Medical Admin Assistant certificate

Tools

Microsoft Office Suite

Job description

Beth Israel Lahey Health is seeking a patient-focused Medical Administrative Assistant to join our bustling practice operations. You will greet patients, verify demographics, schedule and check in/out, collect co-pays, and route referrals while upholding privacy and quality service.

In addition, you may assist with billing tasks, respond to information requests, and support team members to ensure smooth patient flow across the care continuum.