Patient Care Coordinator

California LASIK & Eye; Sacramento (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

California LASIK & Eye in Sacramento, CA is seeking a Patient Care Coordinator to support patients throughout their visit and treatment journey. This full-time, on-site role involves greeting and checking in patients, verifying information, scheduling and coordinating pre- and post-operative visits, and handling inquiries with clear information about procedures and prep.

You will collaborate with clinical and administrative teams to ensure smooth patient flow, timely communication, and a

Qualifications

• Appointment scheduling and calendar management in a medical setting.
• Strong phone etiquette for inquiries and follow-up.
• Experience with care coordination through consultations, procedures, and follow-up.
• Basic medical terminology knowledge related to ophthalmology or willingness to learn.
• Commitment to high-quality patient care with compassion and cultural sensitivity.
• Excellent organizational skills and ability to multitask in a fast-paced environment.
• Comfort with electronic health records and standard office software; learn new systems quickly.
• Prior experience in a medical office or ophthalmology setting preferred.
• High school diploma or equivalent; additional medical admin training is a plus.

Responsibilities

• Greet and check-in patients and verify/update their information.
• Schedule and confirm appointments; coordinate pre- and post-operative visits.
• Answer phones and respond to inquiries with clear information about procedures and prep.
• Support patient flow and timely communication across clinical and administrative teams.
• Handle patient forms, collect copays, and maintain organized records.
• Assist with basic administrative projects as needed.

Skills

Appointment scheduling

Phone etiquette

Care coordination

Medical terminology

Organizational skills

Multitasking

EHR familiarity

Learn new systems

Medical office experience

Education

High school diploma

Medical administration training

Tools

EHR software

Office software

Job description

Company Description California LASIK & Eye is a premium ophthalmology and aesthetics clinic specializing in LASER cataract surgery, LASIK, ICL, Botox, and fillers. The practice focuses on advanced vision correction and cosmetic treatments designed to help patients reduce or eliminate dependence on glasses. With a modern, patient-centered approach, the clinic emphasizes safety, comfort, and high-quality outcomes. Applicants can expect to work in a fast-paced environment where technology, precision, and compassionate care are valued. More information about services and philosophy of care is available at www.Getoutofglasses.com.

Role Description The Patient Care Coordinator is a full-time, on-site role based in Sacramento, CA, responsible for supporting patients throughout their visit and treatment journey. Day-to-day tasks include greeting and checking in patients, verifying and updating patient information, scheduling and confirming appointments, and coordinating pre- and post-operative visits. The role involves answering phones, responding to inquiries, and providing clear information about procedures, preparation, and follow-up care. The Patient Care Coordinator works closely with clinical and administrative teams to ensure smooth patient flow, timely communication, and a positive patient experience. Additional responsibilities may include handling patient forms, collecting copays, maintaining organized records, and assisting with basic administrative projects as needed.

Qualifications

• Demonstrated skills in appointment scheduling and managing patient calendars in a medical or clinic setting.
• Strong phone etiquette and professional communication skills for handling inquiries and patient follow-up.
• Experience with care coordination, including supporting patients through consultations, procedures, and follow-up visits.
• Basic knowledge of medical terminology, especially related to ophthalmology or surgical procedures, or willingness to learn.
• Commitment to high-quality patient care, with a compassionate, respectful, and culturally sensitive approach.
• Excellent organizational skills, attention to detail, and ability to multitask in a fast-paced environment.
• Comfort with electronic health records (EHR) and standard office software; ability to learn new systems quickly.
• Prior experience in a medical office, ophthalmology practice, or surgical clinic is preferred.
• High school diploma or equivalent required; additional training or certification in medical administration or patient services is a plus.