Patient Care Coordinator

Rehab Associates of Central Virginia; Rustburg (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k

Health insurance

Dental insurance

Paid time off

Employee discounts

EAP

Job summary

Rehab Associates of Central Virginia is seeking a Patient Care Coordinator to streamline the flow of patients from check-in to check-out. You will be the primary contact for non-clinical services and ensure a friendly, efficient experience in our outpatient clinic.

In this role, you will greet patients, coordinate care from evaluation to discharge, manage scheduling, verify information, and handle payments and records with care. A positive, team-focused attitude is essential to success.

Qualifications

• High school diploma or equivalent.
• Excellent in-person and phone customer service.
• Attention to detail and accuracy.
• Strong time management and organization.
• Energetic team player with customer focus.

Responsibilities

• Greet patients and provide outstanding customer service.
• Coordinate care for each patient from initial evaluation to discharge.
• Answer phones and manage inquiries.
• Electronic scheduling and data entry.
• Verify current personal and financial information.
• Maintain patient charts and electronic medical records.
• Collect, post, and deposit patient payments.
• Fax, file, and perform other duties as assigned.
• Assist with clinic support, cleaning & sanitization of waiting room, treatment areas and equipment, and laundry duties.

Skills

Customer service

Attention to detail

Time management

Organizational skills

Team player

Education

High school diploma or equivalent

Job description

Company Description

• Competitive compensation
• Excellent benefits package including 401k, health, dental, and generous paid time off
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Investment from a company that wants you to succeed and thrive

The Patient Care Coordinator is primarily responsible for coordinating all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out. This position is the point of contact for all non-clinical patient services. Your big smile in our fun and energetic clinic will go a long way!

• Competitive compensation
• Excellent benefits package including 401k, health, dental, and generous paid time off
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Investment from a company that wants you to succeed and thrive

Job Description

• Greeting patients and providing outstanding customer service
• Coordinating the care for each patient from initial evaluation to discharge
• Answering phones
• Electronic schedulingaispl
• Data entry
• Verifying current personal and financial information
• Maintaining patient charts and electronic medical records
• Collecting, posting, and depositing patient payments
• Faxing, filing, and performing any other duties as assigned
• Assist with clinic support, cleaning & sanitization of waiting room, treatment areas and equipment and laundry duties

Qualifications

• High school graduate or equivalent
• Excellent in-person and phone customer service
• Close attention to detail
• Great time management and organizational skills
• Team player attitude and energetic with a focus on excellent customer service

Additional Information

Rehab Associates of Central Virginia is an outpatient physical therapy clinic focusing on putting our patients' needs first. Our physical therapists have advanced degrees in specialty orthopedic care from head to toe. From musculoskeletal headaches to lower back pain to heel pain syndrome, we can help our patients' pain issues and return them to regular activity. Rehab Associates has 16 physical therapy clinics throughout Central Virginia.

At Rehab Associates Of Central Virginia, We Are Dedicated To Working With One Another As a Team Across Our Sub-specialty Practices, And With Our Physician Partners, To

• Improve the quality of life of every patient we treat.
• Deliver comprehensive, specialized physical therapy treatment in a caring and convenient manner to everyone we serve.
• Utilize our expertise to educate and inform our patients, making them more self-reliant in managing their health and well-being.
• Provide a caring and rewarding work environment for our employees to enhance their personal and professional lives.
• Become every patient and physician's trusted choice in expert physical therapy care for every rehabilitation need.