Patient Care Coordinator

James River Home Health & Hospice; Richmond (VA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Commission

Company car allowance

Company cell phone

Paid time off

Health plan

Disability & life insurance

401K

Career advancement

Wellness program

Job summary

James River Home Health and Hospice in Winchester, VA seeks an experienced Patient Care Coordinator to connect patients with quality home health and hospice services. You will educate physicians and referral partners on the value of home-based care and advocate for patients from referral through admission.

The role emphasizes strategic planning, market growth, and managing key accounts with confidence and care, with a focus on building lasting relationships in the medical community.

Qualifications

• Bachelor’s degree with 1+ year of successful experience in Home Healthcare, Business Development, or related industry preferred.
• Successful previous experience in business development, outreach, or healthcare-related role.
• Must be able to interact with health professionals at all levels.

Responsibilities

• Forecast needs, set priorities, and execute business strategy.
• Set and achieve goals for sales revenues.
• Meet with and present the benefits of patient care at home to physicians and other referral sources in the medical community.
• Grow market share by obtaining referrals and increasing participation in James River's medical programs.
• Regularly informs the operational, clinical, and business development teams of new patient referrals.

Skills

Relationship building

Healthcare industry knowledge

Sales & business development

Communication

Education

Bachelor’s degree

Job description

Are you driven to build relationships and make a meaningful impact in healthcare? James River Home Health and Hospice, a rapidly growing and locally owned company, is looking for an experienced Patient Care Coordinator to join our team in Winchester, VA.

In this role, you'll play a vital part in connecting patients to exceptional care at home by educating physicians and referral partners on the value of home health and hospice services. Acting as a true patient advocate, you’ll help ensure a seamless experience from referral through admission. We’re looking for a dynamic professional with a proven ability to develop strategic plans, grow market share, and manage key accounts with confidence and care.

What’s in it for you?

• Competitive Pay + Commission
• Generous car and travel allowances
• Company Paid Cell phone + Tablet + Company Credit Card
• GENEROUS time-off package21 Days off (15 PTO Days and 6 Paid Holidays) Accrues on Day! (PTO policy rewards longevity with increases each year)
• Competitively priced health plan, vision and dental, partially employer paid!
• Company paid short and long-term disability and life insurance (up to $50,000 in coverage)
• 401K with employer match
• Career advancement opportunities
• Proactive Health Management Wellness Program (PHMP)

A brief overview of Responsibilities:

• Forecast needs, set priorities, and execute business strategy
• Set and achieve goals for sales revenues
• Meet with and present the benefits of patient care at home to physicians and other referral sources in the medical community
• Grow market share by obtaining referrals and increasing participation in James River's medical programs
• Regularly meets and informs the operational team, clinical team, and business development team of new patient referrals and receives updates regarding the referred patients
• Develops a business plan and sales strategy for the assigned market that ensures the attainment of the company’s sales goal
• Performs sales calls, liaison visits, and prospecting calls daily according to the sales goals established for this position. Solicits and maintains new distinct accounts each month in line with goals established for this position
• Participates actively in sales meetings and contributes to improving the sales process for the sales and marketing team
• Other duties as assigned

Qualifications:

• Bachelor’s degree with 1+ year of successful experience in Home Healthcare, Business Development, or related industry preferred
• Successful previous experience in business development, outreach, or healthcare-related role
• Must be able to interact with health professionals at all levels

"James River is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”