Patient Care Coordinator

Professional Physical Therapy; Plainfield (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading provider of therapy services is seeking a compassionate Patient Care Coordinator to enhance patient experiences. This role serves as the first point of contact, offering exceptional customer service and support in a fast-paced healthcare environment. Ideal candidates possess strong interpersonal skills and organizational abilities, with a dedication to quality care.

Benefits

Monthly performance bonus

Medical, dental, vision insurance

Life insurance

401k

Employee assistance program

Employee discounts

Employee referral program

Paid time off (PTO)

Qualifications

• Prior experience in a customer service or administrative role, preferably in healthcare.
• Strong attention to detail and organizational skills.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Greet patients and answer phones.
• Schedule patient appointments and complete registration.
• Discuss insurance benefits and collect patient balances.

Skills

Interpersonal skills

Communication skills

Attention to detail

Organizational skills

Multitasking

Education

High school diploma or equivalent

Job description

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience.

Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.

Compensation:

• $17–$21 per hour, based on experience and qualifications

Responsibilities:

• Greet patients
• Answer phones
• Schedule patient appointments
• Complete new patient registration and data entry
• Discuss insurance benefits, authorization requirements and payment responsibilities
• Collect patient balances (copay/deductible/coinsurance)
• Perform standard day-to-day clinical administrative responsibilities

• High school diploma or equivalent.
• Prior experience in a customer service or administrative role, preferably in a healthcare setting.
• Excellent interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask, prioritize tasks, and work in a fast-paced environment.
• Proficient in computer skills and ability to learn new software systems.

• Monthly performance bonus
• Medical, dental, vision insurance
• Life insurance
• 401k
• Employee assistance program
• Employee discounts
• Employee referral program
• Paid time off (PTO)