Patient Care Coordinator

DYNAMIC ACCESS; Pittsburgh (Allegheny County); Remote; USD 55,000 - 70,000; Full time

Benefits offered by this job

Remote work

Job summary

DYNAMIC ACCESS is seeking a Patient Care Coordinator to manage infusion therapy scheduling and coordinate communication between patients, nursing staff, and pharmacies. This remote role emphasizes accuracy in scheduling, patient coordination, and diligent record keeping to ensure timely treatment.

The ideal candidate will have healthcare coordination experience, knowledge of infusion therapy processes, and familiarity with EHR systems, preferably Alayacare.

Qualifications

• Healthcare coordination experience required.
• Infusion therapy or clinical scheduling experience preferred.
• Familiarity with an EHR system, preferably Alayacare.

Responsibilities

• Office administration: answer phones, receive faxes and emails, coordinate supply lists.
• Scheduling coordination: schedule infusion therapy appointments and optimize availability; assist pharmacy deliveries.
• Patient communication: confirm appointments and supplies; address non-clinical questions.
• Record keeping: maintain patient records in the EHR and document scheduling updates.
• Collaboration: work with infusion nurses and staff to ensure proper staffing and planning.

Skills

Organizational skills

Communication skills

Teamwork

Education

High school diploma or equivalent

College degree preferred

Job description

Job Title: Patient Care Coordinator

Full-time: 40 hours per week. M-F 8a-4p

Benefits

Remote

Job Summary:

We are seeking a detail-oriented and organized Patient Coordinator to coordinate and manage the scheduling of infusion therapy services for our patients. The ideal candidate will possess excellent communication skills, a strong understanding of infusion therapy, and the ability to work collaboratively with healthcare teams to ensure timely and effective patient care.

Key Responsibilities:

• Office Administration:
  • Answer phones
  • Receive and manage faxes and emails
  • Help facilitate communication of supply lists between RNs and pharmacies
• Scheduling Coordination:
  • Manage and coordinate the scheduling of infusion therapy appointments for patients.
  • Collaborate with nursing staff and other healthcare providers to optimize appointment availability.
  • Help facilitate deliveries by the pharmacies to the patients
• Patient Communication:
  • Communicate with patients to confirm appointments, confirm receipt of supplies and drug, and address any non-clinical questions or concerns.
  • Ensure patients are aware of their treatment schedules and any necessary follow-up.
• Record Keeping:
  • Maintain accurate and up-to-date patient records in the electronic health record (EHR) system.
  • Document scheduling changes and communicate updates to relevant team members.
• Maintain organized and complete patient charts, updated orders and document communication regarding patient care plans
• Collaboration:
  • Work closely with infusion nurses and medical staff to ensure appropriate staffing levels for scheduled procedures.
  • Participate in team meetings to discuss scheduling challenges and develop solutions.

Qualifications:

Education:

• High school diploma or equivalent required
• College degree preferred

Experience:

• Healthcare coordination experience required
• Prior experience in infusion therapy or clinical scheduling strongly preferred.
• Familiarity with an electronic health record (EHR) system, preferably Alayacare

Skills:

• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Working Conditions:

• This is a remote position