Patient Care Coordinator

All American Home Care LLC; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Care Coordinator to join their team. In this role, you will provide essential support to patients by coordinating their home health care plans and ensuring high-quality service delivery. The position requires strong communication skills and the ability to manage a diverse caseload effectively. Join a compassionate team that values quality care and offers excellent benefits, including generous paid time off and healthcare coverage. This is an exciting opportunity to make a meaningful impact in the lives of patients while working in a supportive environment.

Benefits

Generous Paid Time Off

Paid Holidays

Healthcare Benefits

Life Insurance

401K

Qualifications

• 2+ years experience in Home Care or Service Coordination.
• Strong typing and computer skills required.

Responsibilities

• Develop and evaluate home health care plans for patients.
• Schedule and manage home health aides efficiently.
• Communicate with clients and caregivers to ensure quality care.

Skills

Home Care Coordination

Communication Skills

Confidentiality

Computer Skills

Bilingual (English/Spanish)

Education

High School Diploma

Tools

HHA Exchange

EVV

Job description

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Patient Care Coordinator

Philadelphia, Pennsylvania $20.00-$25.00/hour

All American Home Care LLC is an EEO employer - M/F/Vets/Disabled

JOIN THE WINNING TEAM!

ALL AMERICAN HOME CARE offers an excellent benefit package that includes generous paid time off, paid holidays, healthcare benefits (Health, Vision, and Dental), Life insurance and 401K.

Job Summary

• Providing coordinated care to patients by developing, monitoring, and evaluating their home health care plans.
• Ensure a high level of care for the patient given by the home health aides.
• Scheduling agency home health care aides accordingly and ensuring agency aides work their scheduled shift.
• Managing last minute calls outs, finding appropriate coverage.
• Developing an on-call pool of agency aides with various shifts in coordination with Human Resources
• Communicate with referral sources and Case Managers to provide an excellent customer service experience
• Listening to needs of clients and matching them to the appropriate caregiver(s)
• Manage Caseload of 100+ patients
• Review the care plan with patients and caregiver
• Resolve caregiver and client grievances and complaints
• Address over utilization of hours
• Reporting personnel performance issues
• Ensure caseload retention
• Contribute to team efforts by accomplishing related results as needed
  
  

Minimum Qualifications

• High school graduate
• 2+ Years experience in a Home Care or Service Coordination role.
• Demonstrated capability maintaining strict confidentiality
• Proven ability to generate leads and monitor referrals
• Strong typing and computer skills
• Comfortable with closing/asking for business
• Well organized, accurate, and attentive to detail
• Excellent communication, public relations and follow up skills
• Experience with HHA Exchange and EVV
• Bilingual English/Spanish preferred.
  
  

Our mission at All American Home Care is to provide quality care to people at all stages of life that need assistance and prefer the comfort and familiarity that their own home offers. Our compassionate, experienced caregivers help our patients enjoy a higher quality of life and cultivate a sense of confidence and satisfaction that transcends the ordinary client/caregiver relationship. Much like our staff, we consider our valued patients as part of our family—the ever-expanding All American Home Care family.

Please visit our careers page to see more job opportunities.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Home Health Care Services

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