Patient Care Coordinator

Keplr Vision; Ogden (UT); On-site; USD 22,000 - 33,000; Full time

Job summary

Keplr Vision's Ogden Vision Center is seeking a friendly Patient Care Coordinator to be the first point of contact for patients. You will greet, check in, schedule appointments, and answer inquiries with a welcoming, professional demeanor.

In this front desk role, you’ll manage scheduling, coordinate with clinical staff, and ensure smooth patient flow through strong time-management and multitasking. Healthcare experience is a plus, but not required.

Qualifications

• Minimum 1 year of customer service experience (healthcare a plus).
• Strong communication with patients and team.
• Ability to learn new systems quickly and use basic computer tools.
• Highly organized with attention to detail.

Responsibilities

• Answer phones, schedule appointments, and respond to inquiries.
• Welcome patients and check in with professionalism.
• Handle front desk tasks efficiently to maintain smooth patient flow.
• Support clinic operations with time management and multitasking.

Skills

Customer service

Communication skills

Tech literacy

Organizational skills

Tools

MS Office

Job description

Patient Care Coordinator - Ogden Vision Center

Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We’re looking for a friendly, professional, and detail-oriented individual to join our team as a Patient Care Coordinator. In this dynamic, customer-facing role, you’ll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way.

What You’ll Do

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries
• Greet and check in patients with a warm smile and professional demeanor
• Manage a variety of front desk tasks with efficiency and attention to detail
• Ensure smooth patient flow through excellent time management and multitasking skills

What We’re Looking For

• 1+ year of customer service experience (healthcare experience a plus, but not required!)
• Strong communication skills with the ability to interact professionally and courteously with patients
• Tech-savvy with basic computer skills and the ability to learn new systems quickly
• A positive, can-do attitude and the ability to stay organized under pressure

Why You’ll Love Working Here

• Career growth opportunities – We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills.
• Upward mobility – Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless.
• Supportive, team-oriented environment where your contributions are valued and your growth is encouraged.