Patient Care Experience Specialist

Keplr-Vision-Group; Ogden (UT); On-site; USD 19,000 - 28,000; Full time

Job summary

Keplr-Vision-Group is seeking a Patient Care Coordinator for our Ogden Vision Center. You will be the first point of contact, providing a welcoming atmosphere and top-tier service to patients throughout their visit.

The role emphasizes strong communication, reliable scheduling, and the ability to manage multiple front desk tasks with care and accuracy. Training is available for the right candidate who is passionate about patient care.

Qualifications

• 1+ year of customer service experience.
• Healthcare experience is a plus but not required.
• Strong communication skills with patients and teammates.
• Tech-savvy with basic computer skills and quick learning of systems.
• Positive, can-do attitude and ability to stay organized under pressure.

Responsibilities

• Be the friendly voice on the phone, assisting patients with scheduling and inquiries.
• Greet and check in patients with a warm smile and professional demeanor.
• Manage a variety of front desk tasks with efficiency and attention to detail.
• Ensure smooth patient flow through excellent time management and multitasking skills.

Skills

Customer service

Communication

Organizational skills

Tech-savvy

Job description

Keplr-Vision-Group is seeking a Patient Care Coordinator for our Ogden Vision Center. You will be the first point of contact, providing a welcoming atmosphere and top-tier service to patients throughout their visit.

The role emphasizes strong communication, reliable scheduling, and the ability to manage multiple front desk tasks with care and accuracy. Training is available for the right candidate who is passionate about patient care.