Patient Care Coordinator

Keplr Vision; Indiana (PA); On-site; USD 35,000 - 42,000; Full time

Job summary

Eye Care Associates of Michiana is seeking a Patient Care Coordinator I for our Carlisle location to deliver high-quality service. The role involves phone calls, scheduling, and front desk duties in a friendly, professional environment.

Ideal candidates have 1+ years of customer service experience; training is available. Strong computer skills and multitasking are important as you assist patients through check-in, appointment flow, and administrative tasks.

Qualifications

• Excellent customer service skills and personal presentation are critical to this role.
• Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn.
• The ideal candidate will have 1+ years of experience and: Efficiency at multi-tasking, Proficiency with computers and basic systems, The ability to interact with patients in a professional and friendly manner.

Responsibilities

• Speaking with patients on the phone
• Scheduling appointments
• Patient check in and out
• A variety of front desk administrative duties

Skills

Customer service

Multi-tasking

Computers

Professionalism

Job description

Eye Care Associates of Michiana - Carlisle, 8984 US 20 East, New Carlisle, Indiana, United States of America

Job Description

Posted Thursday, August 6, 2026 at 6:00 AM

Patient Care Coordinator I

General job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.This position reports to the Practice Manager, or their designee.

Eye Care Associates of Michiana - Carlisle, 8984 US 20 East, New Carlisle, Indiana, United States of America