Patient Care Coordinator

United Dental Corporation; New York (NY); On-site; Full time

Job summary

A modern dental practice in New York seeks a dedicated Patient Care Coordinator to provide exceptional customer service and support office management. The ideal candidate will have dental front office experience, strong communication skills, and a passion for patient care. This full-time role offers a supportive environment with opportunities for growth and various benefits.

Benefits

401(k) with up to 4% match

Medical, Dental, Vision, Life Insurance

Paid Time Off and 7 paid holidays

Employee Assistance Program

Continuing education opportunities

Qualifications

• Minimum of 3 years of dental front office experience.
• Experience with scheduling software and dental software programs.

Responsibilities

• Welcome patients and manage check-ins and check-outs.
• Partner with practice manager for daily workflow optimization.
• Answer phone inquiries and ensure compliance with health regulations.

Skills

Customer Service

Communication

Adaptability

Education

Associates degree in business or office administration

Tools

Scheduling software systems

Microsoft Office

Job description

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Who We Are: We are a modern dental practice in the heart of New York that serves our local and surrounding communities in Manhattan's Central Park South for over 30 years. Our unwavering commitment to our patients is grounded in our shared values of resilience, respect, curiosity and compassion which guides all our interactions with team members, patients, partners and vendors. In our mission to provide exceptional care to our patients, we believe how we get there is as important as the final results.

Who You Are: You are an adaptable Patient Care Coordinator who is dedicated to making amazing first impressions and delivering dependable customer service. You are a blossoming computer systems wizard, a process and efficiency ninja and are a lifelong learner with an interest in making dental office management a long-term career.

Requirements

• Welcome patients for their appointments, ensuring a lasting positive impression
• Manage the patient's check in seamlessly by scheduling their next recare visit, collecting a residual balance and obtaining necessary financial and personal details to enter directly into their chart
• Upon patient checkout, present treatment and fees with confidence ensuring the patient has a clear understanding and leaves with their next appointment scheduled; provide relevant after visit summaries or other documents like treatment plans, receipts, school excuse notes or appointment reminder cards
• Partner with the practice manager and clinical staff daily to ensure work tasks are optimized for the daily workflow, including but not limited to appointments, confirmations, amendments, cancellations, referral letters, treatment coordination or other patient correspondence
• Manage the appointment schedule by ensuring the day is optimized with aligning the right treatment types to meet daily goals
• Answer the telephone promptly and courteously, inquiring about their needs and how the office can meet those needs
• Partner with practice manager to ensure clinic is fully compliant with state and federal health regulations and compliance programs
• Other duties as assigned
  
  
  

What You'll Bring:

• Minimum of 3 years of dental front office experience
• Experience with scheduling software systems, and Microsoft Office, clinical background and experience with dental software programs considered an asset
• An Associates degree in business or office administration preferred, however not required
• Solid business acumen and effective written and verbal communication skills
  
  
  

Benefits

• Full-time opportunity, five days a week
• From $23 to $30 an hour depending on experience
• 401(k) and up to a 4% match
• Medical, Dental, Vision, Life Insurance and Paid Time Off, 7 paid holidays
• Employee Assistance Program - that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Voluntary benefits like pet insurance, Life Lock and entertainment discounts
• We have ALL necessary PPE and are following CDC recommended guidelines. Our office is a safe environment
• Continuing education opportunities

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at United Dental Corporation by 2x

Get notified about new Patient Care Coordinator jobs in New York, NY.

Patient Coordinator (Medical Receptionist - Full Time):Soho

New Patient Care Coordinator Position (Tribeca Physical Therapy)

Medical Front Office / Patient Care Coordinator Part Time

New York, NY $37,000.00-$47,000.00 2 months ago

Patient Service Representative - Call Center- Hicksville, Long Island, New York, HYBRID, Full Time, Days, Offsite

Medical Assistant/Patient Coordinator (Medical Coordinator - Full Time): Lenox Hill

Patient Service Representative - Call Center- Hicksville, Long Island, New York, HYBRID, Full Time, Days, Offsite

Patient Coordinator (Medical Receptionist - Full Time) - Midwood

Patient Service Representative - Call Center- Hicksville, Long Island, New York, HYBRID, Full Time, Days, Offsite

Medical Assistant/Front Desk Coordinator

Patient Coordinator-Multispecialty-Manhasset, NY-Full Time, Day-Offsite

Patient Coordinator (Medical Receptionist- Full Time) - Bayside

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.