Patient Care Coordinator

Professional Physical Therapy; New York (NY); On-site; Full time

Job summary

A leading provider of physical therapy in the Northeast is looking for a compassionate Patient Care Coordinator. This role is essential for ensuring a positive patient experience, requiring excellent customer service and organizational skills. Join a team that values teamwork and integrity while helping others in a welcoming environment.

Benefits

Monthly Performance Bonus

Employee Assistance Program

Employee Discounts

Sick Time Earned

Qualifications

• Prior experience in a customer service or administrative role, preferably in a healthcare setting.
• Proficient in computer skills and ability to learn new software systems.

Responsibilities

• Greet patients and answer phones.
• Schedule patient appointments and complete new patient registration.
• Discuss insurance benefits and collect patient balances.

Skills

Customer Service

Communication

Organizational Skills

Attention to Detail

Multitasking

Education

High School Diploma

Job description

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience.

Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.

$17 - $19 per hour

Responsibilities:

• Greet patients
• Answer phones
• Schedule patient appointments
• Complete new patient registration and data entry
• Discuss insurance benefits, authorization requirements and payment responsibilities
• Collect patient balances (copay/deductible/coinsurance)
• Perform standard day-to-day clinical administrative responsibilities

• High school diploma or equivalent.
• Prior experience in a customer service or administrative role, preferably in a healthcare setting.
• Excellent interpersonal and communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask, prioritize tasks, and work in a fast-paced environment.
• Proficient in computer skills and ability to learn new software systems.

• Monthly performance bonus
• Employee assistance program
• Employee discounts
• Sick time earned based on New York State Paid Safe and Sick Law.