Patient Care Coordinator

Professional Physical Therapy; New York (NY); On-site; Part time

Job summary

A leading provider of physical therapy in the Northeast is looking for a dedicated Patient Care Coordinator. This entry-level role involves providing exceptional customer service, managing patient interactions, and ensuring a positive experience. Ideal candidates will have strong communication skills and a passion for helping others.

Benefits

Monthly Performance Bonus

Employee Assistance Program

Employee Discounts

Sick Time Earned

Qualifications

• Prior experience in a customer service or administrative role, preferably in a healthcare setting.

Responsibilities

• Greet patients and answer phones.
• Schedule patient appointments and complete new patient registration.
• Discuss insurance benefits and collect patient balances.

Skills

Customer Service

Communication

Attention to Detail

Multitasking

Organizational Skills

Education

High School Diploma

Job description

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience.

Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.

Compensation: $17 - $19 per hour

Responsibilities:

• Greet patients
• Answer phones
• Schedule patient appointments
• Complete new patient registration and data entry
• Discuss insurance benefits, authorization requirements, and payment responsibilities
• Collect patient balances (copay/deductible/coinsurance)
• Perform standard day-to-day clinical administrative responsibilities

Requirements:

• High school diploma or equivalent
• Prior experience in a customer service or administrative role, preferably in a healthcare setting
• Excellent interpersonal and communication skills
• Strong attention to detail and organizational skills
• Ability to multitask, prioritize tasks, and work in a fast-paced environment
• Proficient in computer skills and ability to learn new software systems

Benefits:

• Monthly performance bonus
• Employee assistance program
• Employee discounts
• Sick time earned based on New York State Paid Safe and Sick Law

Additional Information:

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Administrative
• Industries: IT Services and IT Consulting

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