Patient Care Coordinator

Professional Physical Therapy; New York (NY); On-site; Full time

Job summary

Professional Physical Therapy is seeking a Patient Care Coordinator in New York City to enhance patient experiences through exceptional service. This role requires a commitment to teamwork and organization, with responsibilities including patient interaction and administrative tasks. Ideal candidates are passionate about healthcare and possess strong communication skills.

Benefits

Monthly performance bonus

Medical, dental, vision insurance

Life insurance

401k

Employee assistance program

Employee discounts

Employee referral program

Paid time off (PTO)

Qualifications

• High school diploma or equivalent required.
• Prior experience in customer service or administrative role preferred.
• Excellent interpersonal and communication skills.

Responsibilities

• Greet patients and answer phones.
• Schedule patient appointments and complete registrations.
• Discuss insurance benefits and collect copays.

Skills

Interpersonal skills

Communication skills

Attention to detail

Organizational skills

Education

High school diploma or equivalent

Tools

Computer skills

Job description

19 hours ago Be among the first 25 applicants

Professional Physical Therapy provided pay range

This range is provided by Professional Physical Therapy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$17.00/yr - $21.00/yr

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a positive patient experience.

Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.

$17 - $21 per hour

Responsibilities:

• Greet patients
• Answer phones
• Schedule patient appointments
• Complete new patient registration and data entry
• Discuss insurance benefits, authorization requirements and payment responsibilities
• Collect patient balances (copay/deductible/coinsurance)
• Perform standard day-to-day clinical administrative responsibilities
  
  
  

Requirements

• High school diploma or equivalent
• Prior experience in a customer service or administrative role, preferably in a healthcare setting
• Excellent interpersonal and communication skills
• Strong attention to detail and organizational skills
• Ability to multitask, prioritize tasks, and work in a fast-paced environment
• Proficient in computer skills and ability to learn new software systems
  
  
  

Benefits

• Monthly performance bonus
• Medical, dental, vision insurance
• Life insurance
• 401k
• Employee assistance program
• Employee discounts
• Employee referral program
• Paid time off (PTO)

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  IT Services and IT Consulting

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