Patient Care Coordinator

University Of Maryland Oral; Maryland; On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

University Of Maryland Oral is seeking a motivated front desk administrative assistant to support patient services in a Maryland clinic. The role involves answering heavy phone volume, scheduling appointments, collecting co-pays, and maintaining HIPAA-compliant records.

Epic software experience and dental/medical insurance familiarity are preferred; quiet, professional demeanor is essential for in-person work. We require full-time, in-person work with vaccination proof.

Qualifications

• EPIC Software experience is preferred.
• Medical and dental insurance experience is preferred.
• Team oriented but able to perform individually.
• High School Diploma or equivalent required.
• Ability to multi-task and prioritize in a fast-paced environment.
• Maintain polite and professional demeanor at all times.
• Punctual and reliable.

Responsibilities

• Answer high volume multi-line phone system in a professional manner.
• Schedule all appointments.
• Collect all patient co-pays and balances at time of service.
• Register new patients into computer system.
• Pull, file, and prepare patient charts.
• Scan documents and email/mail patient paperwork.
• Maintain front desk and waiting area appearance.
• Adhere to HIPAA standards for patient information.
• Carry out administrative tasks assigned by Manager/Providers.

Skills

Teamwork

Multi-tasking

Professionalism

Punctuality

Communication

Education

High School Diploma or Equivalent

Tools

EPIC Software

Job description

Job Description

We are looking for a motivated individual to join our team to take their career to the next level and go the extra mile for all of our patients. If you are passionate about patient-centered care, we want to meet you!

This position requires candidates to be fully COVID19 vaccinated and provide proof of COVID-19 vaccination.

Responsibilities

• Follow and execute all company processes/procedures
• Answer high volume multi-line phone system in a professional manner
• Professionally and effectively communicate with patients
• Schedule all appointments
• Collect all patient co-pays and balances at time of service
• Register new patients into computer system
• Pull, file, and prepare patient charts
• Scan various documents
• Email/Mail patient paperwork
• Efficiently perform check-in and check-out process
• Ensure patient paperwork/records are complete and current
• Maintain cleanliness and organized appearance of the front desk and waiting area
• Strictly adhere to HIPAA standards in the protection of patient personal information
• Retrieve messages from voicemail and follow processes to ensure messages are routed to appropriate department
• Carry out any administrative tasks assigned by Manager and/or Providers
• Medical Records

Requirements

• EPIC Software Experience
• Medical and Dental insurance experience
• Team Oriented but able to perform individually
• High School Diploma or Equivalent
• Ability to multi-task and prioritize in a fast paced environment
• Ability to remain polite and professional at all times
• Punctual and reliable

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Computer Skills: 1 year (Required)
• EPIC Software: 1 year (Preferred)

Work Location: In person