Patient Care Coordinator

Longevity Medical Clinic; Lynnwood, Northern (WA, KY); Hybrid; USD 30,000 - 36,000; Full time

Benefits offered by this job

Employer-paid medical insurance

Dental insurance

Vision insurance

401(k) with match

15 days PTO in first year

10 paid holidays + 1 floating holiday

Basic Life & AD&D insurance

Job summary

Longevity Medical Clinic in Lynnwood, WA is seeking a Patient Care Coordinator to join our team. This full-time, Monday–Friday role has no weekend requirement and offers competitive pay with excellent employer-paid benefits.

You will welcome patients, answer questions, schedule appointments, and support a smooth front desk while collaborating with a caring team to ensure patients feel informed, comfortable, and well cared for. Training is provided for those new to healthcare.

Qualifications

• High school diploma or equivalent preferred.
• 1–2 years of customer service experience preferred.
• Medical or healthcare experience is not required but a plus.
• Experience with accounts receivable or closing books is a plus.
• Strong verbal and written communication skills.
• Strong organizational and time-management skills.
• Comfortable using computers, email, and standard office software.

Responsibilities

• Create a welcoming first impression by warmly greeting and registering patients and helping them feel comfortable from the moment they arrive.
• Be a trusted resource for patients by answering questions in person and over the phone with professionalism, patience, and genuine care.
• Own the patient scheduling experience by coordinating appointments, managing schedules, and keeping everything organized and running smoothly.
• Keep the clinic moving behind the scenes by staying on top of daily front-desk responsibilities and making sure important details don't fall through the cracks.
• Bring warmth and empathy to every interaction while creating a positive, professional experience that makes patients feel valued and cared for.

Skills

Customer service

Communication

Organizational skills

Team player

Dependable

Education

High school diploma or equivalent

Job description

Description

Location: Lynnwood, WA
Job Type: Full-Time
Pay: $22–$26 per hour
Schedule: Monday–Friday | No Weekends

100% Employer-Paid Medical, Dental & Vision |401(k) with Match | 15 Days PTO

Patient Care Coordinator – Lynnwood, WA

Are you a friendly, organized, and dependable person who enjoys helping people?

Longevity Medical Clinic is looking for a Patient Care Coordinator to join our team in Lynnwood, WA. This is a full-time, Monday–Friday position with no weekend requirement, competitive pay, and excellent employer-paid benefits.

As a Patient Care Coordinator, you'll be an important part of the patient experience. You'll welcome patients, answer questions, schedule appointments, manage front-desk responsibilities, and work closely with our team to make sure patients feel comfortable, informed, and well cared for.

If you have strong customer service skills, enjoy working with people, and can stay organized in a busy environment, we'd love to hear from you.

What We Offer

• $22–$26 per hour
• Monday–Friday schedule within 7:30am-5:30pm
• No weekends
• 100% employer-paid medical, dental, and vision insurance
• 401(k) with 4% employer match
• 15 days of PTO in your first year
• 10 paid holidays + 1 floating holiday
• Basic Life & AD&D insurance
• Full-time, stable schedule
• Supportive and collaborative work environment
• Opportunity to learn about longevity, preventive medicine, and innovative healthcare
• Healthcare experience is not required—we are willing to train the right candidate

About the Patient Care Coordinator Role

The Patient Care Coordinator is often the first point of contact for our patients and plays an important role in creating a positive patient experience.

You'll help keep the medical office running smoothly while providing friendly, professional customer service.

Responsibilities

• Create a welcoming first impression by warmly greeting and registering patients and helping them feel comfortable from the moment they arrive.
• Be a trusted resource for patients by answering questions in person and over the phone with professionalism, patience, and genuine care.
• Own the patient scheduling experience by coordinating appointments, managing schedules, and keeping everything organized and running smoothly.
• Keep the clinic moving behind the scenes by staying on top of daily front-desk responsibilities and making sure important details don't fall through the cracks.
• Bring warmth and empathy to every interaction while creating a positive, professional experience that makes patients feel valued and cared for.

Requirements

What We're Looking For

We are looking for someone who enjoys working with people and takes pride in providing excellent customer service.

The ideal candidate is:

• Warm and personable – you genuinely enjoy helping people
• Patient-focused – you treat every patient with empathy, respect, and professionalism
• Organized and detail-oriented – you can manage multiple tasks while maintaining accuracy
• A strong communicator – you're comfortable communicating with patients in person, on the phone, and through email
• Dependable and responsible – you take ownership of your work and follow through
• A team player – you enjoy collaborating with coworkers and supporting the team
• Calm under pressure – you can stay organized and positive when the clinic gets busy
• Professional and trustworthy – you understand the importance of confidentiality and patient privacy

Qualifications

• High school diploma or equivalent preferred
• 1–2 years of customer service experience preferred
• Medical or healthcare experience is not required but a plus
• Experience with accounts receivable or closing books is a plus
• Strong verbal and written communication skills
• Strong organizational and time-management skills
• Comfortable using computers, email, and standard office software

Why Longevity Medical Clinic?

At Longevity Medical Clinic, we believe healthcare should be about the patient—not the insurance company.

We're building a healthcare environment focused on personalized, proactive, and patient-centered care, with an emphasis on longevity and preventive medicine.

As a Patient Care Coordinator, you'll do more than answer phones and schedule appointments. You'll help create the experience patients have with our clinic and build genuine relationships with the people we serve.

www.longevitymedicaclinic.com

Longevity Medical Clinic is an Equal Opportunity Employer

Individuals are recruited, employed, promoted, and transferred in all jobs without discrimination in regard to age, color, race, creed, ancestry, national origin, citizenship status, gender, sex, sexual orientation, gender identity and/or expression, marital status, parental status, status with regard to public assistance, disability, veterans status or any other protected characteristic by federal, state or local law.