Patient Care Coordinator

humana; Lexington (KY); On-site; USD 59,000 - 81,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

401(k) retirement savings plan

Paid time off

Job summary

Humana's CenterWell Home Health seeks a Patient Care Coordinator to coordinate care with hospitals, nursing facilities, and discharge planners to determine patient eligibility and ensure smooth transitions.

You will conduct facility visits, support the clinical team in eligibility determinations, and help process physician orders while reporting to a Market Executive of Sales. Travel within the territory is required and you will be patient-facing.

Qualifications

• Must have RN/LPN/LVN license.
• Bachelor's of Science in Nursing preferred.
• 3 years clinical experience preferred.
• Knowledge of governmental regulations, Medicare eligibility requirements, and patient care planning.
• Excellent customer service, account development, organization, time management, problem-solving, communication and selling skills.
• Travel within an assigned territory and to sales meetings as required.
• Role is patient facing and part of TB screening program.

Responsibilities

• Develop and maintain contact with hospital, skilled nursing, and discharge planning services to provide updates on Humana's services.
• Primarily conduct facility visits to assist program clinical team in determining patient eligibility.
• Communicate and collaborate with program staff and field sales resources via weekly meetings; participate in business development meetings.
• Assist program in processing physician orders as directed.

Skills

Customer service

Account development

Organization

Time management

Problem-solving

Communication

Selling skills

Education

RN/LPN/LVN license

Bachelor's degree in Nursing

Job description

Become a part of our caring community

As a Patient Care Coordinator, you will:

Develop/maintain contact with key hospital, skilled nursing, assisted living facility discharge planning services and/or management to provide ongoing updates on Company's services available in a market.

Primarily conduct facility visits at the physicians' request to assist program clinical team in determining eligibility.

Ensure effective communication and collaboration with program staff and other field sales resources via weekly meetings. Actively participate in weekly program business development meetings.

Assist program in processing of physician orders as directed.

You will report to a Market Executive of Sales

Use your skills to make an impact

Required/Preferred Experience/Skills:

• RN/LPN/LVN license is required.
• Bachelor's of Science in Nursing preferred.
• 3 years clinical experience preferred.
• Must have strong knowledge of governmental regulations, Medicare eligibility requirements, comprehensive understanding of potential care plan needs for the patient and coordination of necessary resources.
• Excellent customer service, account development capabilities, organization, time management, problem-solving, communication and selling skills.
• Travel within an assigned territory and to sales meetings as required.
• This role is considered patient facing and is part of Human's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$59,300 - $80,900 per year

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.

About CenterWell, a Humana company

CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.