Patient Care Coordinator

STAR Physical Therapy; Lancaster (OH); On-site; USD 28,000 - 40,000; Full time

Job summary

STAR Physical Therapy is seeking a dedicated customer service representative to join our talented team. This role involves greeting patients, coordinating care, and ensuring excellent service throughout their treatment journey. The ideal candidate will possess strong communication skills, attention to detail, and a collaborative spirit to provide outstanding support in a dynamic healthcare environment.

Qualifications

• High school graduate or equivalent required.
• Excellent in-person and phone customer service skills.
• Close attention to detail and strong organizational skills.

Responsibilities

• Greeting patients and providing outstanding customer service.
• Coordinating patient care from initial evaluation to discharge.
• Maintaining patient charts and electronic medical records.

Skills

Customer Service

Attention to Detail

Time Management

Organizational Skills

Education

High school graduate or equivalent

Job description

Job Description

• Greeting patients and providing outstanding customer service
• Coordinating the care for each patient from initial evaluation to discharge
• Answering phones
• Electronic scheduling
• Data entry
• Verifying current personal and financial information
• Maintaining patient charts and electronic medical records
• Collecting, posting, and depositing patient payments
• Faxing, filing, and performing any other duties as assigned

Qualifications:
Qualifications

• High school graduate or equivalent
• Excellent in-person and phone customer service
• Close attention to detail
• Great time management and organizational skills
• Team player attitude and energetic with a focus on excellent customer service

Additional Information

Rehab Associates of Central Virginia is an outpatient physical therapy clinic focusing on putting our patients' needs first. Our physical therapists have advanced degrees in specialty orthopedic care from head to toe. From musculoskeletal headaches to lower back pain to heel pain syndrome, we can help our patients' pain issues and return them to regular activity. Rehab Associates has 16 physical therapy clinics throughout Central Virginia.

At Rehab Associates of Central Virginia, we are dedicated to working with one another as a team across our sub-specialty practices, and with our physician partners, to:

• Improve the quality of life of every patient we treat.
• Deliver comprehensive, specialized physical therapy treatment in a caring and convenient manner to everyone we serve.
• Utilize our expertise to educate and inform our patients, making them more self-reliant in managing their health and well-being.
• Provide a caring and rewarding work environment for our employees to enhance their personal and professional lives.
• Become every patient and physician's trusted choice in expert physical therapy care for every rehabilitation need.

Join us and be a part of our talented team!