Associate Patient Care Coordinator

Optum; Irving (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare organization seeks an Associate Patient Care Coordinator in Irving, TX. This role involves being the first point of contact for patients, ensuring smooth visits while providing excellent customer service. Candidates should have a High School Diploma and at least one year of experience in patient care.

Benefits

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase and 401k contribution

Qualifications

• 1+ years of experience in patient care including front desk, insurance verification.
• Intermediate level of knowledge of medical terminology and exposure risks.

Responsibilities

• Obtain patient demographics, confirm and schedule appointments.
• Check in/out patients and answer phones.
• Verify insurance and benefits.

Skills

Customer Service

Medical Terminology

Insurance Verification

EMR System Knowledge

Education

High School Diploma/GED

Job description

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Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Associate Patient Care Coordinator will be the first point of contact with patients, ensure the visit runs smoothly ensuring quality of care. Showing the ability to work well under pressure in a fast-paced environment, all while providing great customer service.

Schedule: Monday to Friday

Location: Onsite - 6161 N State Highway 161, Irving, TX 75038

Primary Responsibilities

• Obtaining all patient demographics (correct name, date of birth, insurance information)
• Confirm and schedule appointments
• Check in and check out patients
• Answering phones and documenting calls
• Verifying insurance and benefits
• Works on simple tasks using established procedures
• Responds to standard requests
• Solves routine problems by following established procedures
• Perform other duties as assigned
  
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• High School Diploma/GED (or higher)
• 1+ years of experience working in patient care that includes front desk, insurance verification and EMR system
• Intermediate level of knowledge of medical terminology, precautions and exposure risks
  
  

The salary range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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