Patient Care Coordinator

Pacific Neuropsychiatric Specialists; Irvine (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading mental health medical group in Irvine is seeking a Patient Care Coordinator to enhance patient experience and support providers. The role includes welcoming patients, managing appointments, and ensuring effective communication. This full-time position offers a competitive salary and benefits.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Qualifications

• Previous experience in a medical facility preferred.
• Excellent written and oral communication skills.

Responsibilities

• Welcome patients and check them in.
• Schedule and confirm appointments.
• Maintain flexibility with locations.

Skills

Communication

Customer Service

Flexibility

Education

High School Diploma

Medical Assistant Certification

Job description

2 days ago Be among the first 25 applicants

Pacific Neuropsychiatric Specialists provided pay range

This range is provided by Pacific Neuropsychiatric Specialists. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$22.00/hr - $24.00/hr

Direct message the job poster from Pacific Neuropsychiatric Specialists

HR & Talent Acquisition | Pacific Neuropsychiatric Specialists

Are you doing what you love? We are!

Pacific Neuropsychiatric Specialists is a leading mental health medical group that provides treatments for various mental health issues, including ADD/ADHD, depression, adolescent psychiatry, adult psychiatry, medication management, anxiety, psychotherapy, schizophrenia, bipolar disorder, and dementia. Employees of Pacific Neuropsychiatric Specialists (“PNS”) are important members of a team effort. We hope that employees find their position with PNS rewarding, challenging, and productive. Our employees have been the fuel of our successful growth and are the foundation of our future. We support healthy work/life balance for our employees and invest in their potential through opportunities for continual learning and growth.

General Duties:

1. Welcome all patients with an inviting and positive attitude.
2. Check patients in and collect copays.
3. Check patients out and schedule follow-up appointments.
4. Ensure provider's schedules are full and if there are openings call patients on the waitlist.
5. Schedule and confirm appointments for existing patients.
6. Assist provider with filling out paperwork brought in by the patient and/or faxed by insurance company/EDD and assist with letters when needed.
7. Relay patient messages/concerns to providers via email and effectively communicate back to patients what the provider's response is.
8. Answer and return patient calls as well as respond to voicemails promptly.
9. Be a team player willing to help where needed.
10. Maintain flexibility with locations if coverage is needed.
11. Handle a high volume of office tasks effectively.

Knowledge, Skills, and Abilities

1. Previous experience or training/education in a medical facility.
2. Friendly, outgoing, and “people oriented”.
3. Excellent written and oral communication skills.
4. Proficient telephone and computer skills.
5. Ability to prioritize multiple tasks and manage stress in a dynamic environment.
6. Professional interaction with all staff levels.

Education and Experience

1. High School Diploma required; college or equivalent preferred.
2. Psychiatric practice experience recommended.
3. Medical Assistant Certification preferred.
4. BLS/CPR Certification required.

Compensation and Benefits:

1. Competitive package including medical, dental, vision, and paid time off.
2. Range: $22-$24 per hour.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Mental Health Care

Referrals increase your chances of interviewing at Pacific Neuropsychiatric Specialists by 2x

Get notified about new Patient Care Coordinator jobs in Irvine, CA.