Patient Care Coordinator

Floyd Family Orthodontics; Gresham (OR); On-site; USD 25,000 - 36,000; Full time

Job summary

Floyd Family Orthodontics in Gresham, OR is seeking a friendly front desk team member to greet patients, manage records, and support scheduling and billing. You will work with our compassionate team to deliver outstanding patient experiences.

Required: 1+ years in medical/dental front desk, strong communication and organizational skills, and comfort in a fast-paced, detail-oriented environment. Experience with dental office software is a plus.

Qualifications

• 1+ years of medical or dental front desk experience.
• Strong communication and organizational skills.
• Comfortable in a fast paced, detail oriented environment.

Responsibilities

• Greet and check in patients
• Manage patient records and charting across office software
• Communicate with patients on scheduling, billing, and treatment status
• Verify insurance and maintain confidential financial records
• Support compliance with HIPAA, OSHA, and Dental Board standards

Skills

Front desk experience

Communication skills

Organization skills

Tools

Office software

Job description

At Floyd Family Orthodontics, we're passionate about creating confident smiles while building meaningful relationships with our patients, their families, and our community. Our team believes that every patient deserves personalized treatment, outstanding customer service, and an experience that makes them feel like family. We combine the latest orthodontic technology with a compassionate approach to help patients of all ages achieve healthy, beautiful smiles.

Just as we care for our patients, we care for each other. We foster a positive team culture built on collaboration, respect, growth, and celebrating successes together. We value individuals who are kind, dependable, enthusiastic, and committed to making a difference every day.

If you're looking for more than just a job — if you're looking for a place where you can grow professionally, build lasting relationships, and be part of a team that truly loves what they do—we'd love to meet you!

Responsibilities

• Greet and check in patients
• Manage patient records and charting across office software
• Communicate with patients on scheduling, billing, and treatment status
• Verify insurance and maintain confidential financial records
• Support compliance with HIPAA, OSHA, and Dental Board standards

Qualifications

• 1+ years of medical or dental front desk experience
• Strong communication and organizational skills
• Comfortable in a fast paced, detail oriented environment

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