Patient Care Coordinator

Salt Dental Partners; Gresham (OR); Hybrid; USD 20,664,000 - 30,307,000; Full time

Job summary

Floyd Family Orthodontics in Wake Forest, NC is seeking a front desk team member to greet patients, manage records, and coordinate scheduling and billing. The role involves accurate charting across office software, insurance verification, and maintaining confidential financial records.

The ideal candidate has 1+ years in medical/dental front desk, strong communication, and thrives in a fast-paced, detail-oriented environment while ensuring HIPAA and OSHA compliance.

Qualifications

• 1+ years of medical or dental front desk experience.
• Strong communication and organizational skills.
• Comfortable in a fast paced, detail oriented environment.

Responsibilities

• Greet and check in patients.
• Manage patient records and charting across office software.
• Communicate with patients on scheduling, billing, and treatment status.
• Verify insurance and maintain confidential financial records.
• Support compliance with HIPAA, OSHA, and Dental Board standards.

Skills

Communication skills

Organization

Attention to detail

Job description

At Floyd Family Orthodontics, we're passionate about creating confident smiles while building meaningful relationships with our patients, their families, and our community. Our team believes that every patient deserves personalized treatment, outstanding customer service, and an experience that makes them feel like family. We combine the latest orthodontic technology with a compassionate approach to help patients of all ages achieve healthy, beautiful smiles.

Just as we care for our patients, we care for each other. We foster a positive team culture built on collaboration, respect, growth, and celebrating successes together. We value individuals who are kind, dependable, enthusiastic, and committed to making a difference every day.

If you're looking for more than just a job—if you're looking for a place where you can grow professionally, build lasting relationships, and be part of a team that truly loves what they do—we'd love to meet you!

Responsibilities

• Greet and check in patients
• Manage patient records and charting across office software
• Communicate with patients on scheduling, billing, and treatment status
• Verify insurance and maintain confidential financial records
• Support compliance with HIPAA, OSHA, and Dental Board standards

Qualifications

• 1+ years of medical or dental front desk experience
• Strong communication and organizational skills
• Comfortable in a fast paced, detail oriented environment

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Wake Forest, North Carolina, United States