Patient Care Coordinator

Elite Dental Care; Germantown (TN); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Career advancement to regional leaders

Front desk autonomy and ownership

Dentrix/Dental Intel support

Job summary

Elite Dental Care in Germantown, TN seeks a Patient Care Coordinator to lead the front office and create an unforgettable patient experience from the first phone call. You will drive service standards, coordinate appointment flow, and partner with the clinical team to ensure smooth daily operations.

The role requires dental office hands-on knowledge, strong data-entry skills, and a friendly, professional demeanor to keep patients smiling and engaged with our Elite service standards.

Qualifications

• Minimum 1 year of dental office experience.
• Must understand clinical flow and schedule efficiency.
• High School Diploma or GED; Dentrix experience preferred.
• Warm, empathetic customer-service approach.

Skills

Customer service

Front office leadership

Detail oriented

Dental terminology

Adaptability

Education

High School Diploma or GED

Tools

Dentrix

Job description

Lead the Experience: Patient Care Coordinator ' Germantown, TN

Some people just check patients in. At Elite Dental Care, we are looking for a true professional who curates an unforgettable experience from the very first phone call. We need a dynamic, high-energy Patient Care Coordinator for our Germantown office who combines top-tier dental business expertise with an infectious, customer-service-driven personality.

If you are a detail-oriented leader who takes absolute ownership of your workspace and prides yourself on a steady, committed career path, this is the distinguished team you've been looking for.

The Elite Promise: Why Your Career Thrives Here

• Clear Direction: You will never have to guess what success looks like. We provide a clear roadmap of our service standards and administrative goals, giving you the autonomy to lead the front office with confidence.
• Unrivaled Support: We eliminate the friction. You will be backed by advanced dental software (Dentrix/Dental Intel) and a collaborative clinical team that respects your role in keeping the day running smoothly.
• Active Feedback: We invest in your professional growth. Through consistent "Provider Pulse" check-ins, we celebrate your organizational wins and provide the insights you need to master the business side of dentistry.
• Genuine Appreciation: The front office is the heartbeat of our practice. Your ownership mentality and ability to drive productivity while keeping our patients smiling will be recognized and rewarded daily.
• A Path to Advancement: We look for future leaders. As part of an elite six-location network, we offer clear trajectories for those looking to expand their skills into office management and regional leadership.

The Profile: Are You the Missing Piece?

We are highly selective because our patients deserve the absolute best. To excel in this high-visibility role, you must bring:

• Dental Office Expertise: A minimum of 1 year of dental office experience is required. You must understand clinical flow, procedure timing, and dental terminology to maximize schedule efficiency.
• A Steady Work History: We value commitment and loyalty. We are looking for candidates with a proven track record of stability and long-term dedication in their previous roles.
• Obsessive Attention to Detail: From accurate data entry and insurance verification to meticulous follow-through on patient files, you take pride in flawless accuracy.
• A Customer-Service Heart: You are warm, welcoming, and naturally empathetic. You excel at turning a routine administrative interaction into a five-star hospitality experience.
• Technical Savvy: High School Diploma or GED is required. Prior experience navigating Dentrix is highly preferred.

Ready to Own the Front Office?

Don't settle for a routine "front desk job" when you can build a legacy with a renowned team. If you have the dental experience, the meticulous eye for detail, and the bright personality to match our standards, we want to hear from you.