Patient Care Coordinator

AEG Vision; Erie (Erie County); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Patient Care Coordinator to enhance patient experiences through exceptional service. In this role, you will be the first point of contact for patients, ensuring smooth check-in and checkout processes while managing insurance information with precision. This position requires strong communication and organizational skills, along with a commitment to maintaining confidentiality. Join a dynamic team that values your contributions and offers a supportive environment for professional growth. If you are passionate about patient care and thrive in a fast-paced setting, this opportunity is perfect for you.

Benefits

401(k) with Match

Vision Service Plan

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Qualifications

• Strong communication skills are essential for interacting with patients and vendors.
• Attention to detail is critical for entering patient information accurately.

Responsibilities

• Welcome patients and ensure all check-in and checkout processes are completed.
• Gather and verify patient and insurance information for accuracy.
• Maintain a clean workspace and assist with other duties as assigned.

Skills

Organizational Skills

Communication Skills

Computer Literacy

Attention to Detail

Education

High School Diploma or Equivalent

Job description

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.

• Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
• Answers and responds to telephone inquiries in a professional and timely manner
• Gathers patients and insurance information
• Verifies and enters patient demographics into EMR ensuring all fields are complete
• Verifies vision and medical insurance information and enters EMR
• Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
• Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
• Prepare insurance claims and run reports to ensure all charges are billed and filed
• Print and prepare forms for patients visit
• Collects and documents all charges, co-pays, and payments into EMR
• Allocates balances to insurance as needed
• Always maintains a clean workspace
• Practices economy in the use of _me, equipment, and supplies
• Performs other duties as needed and as assigned by manager

Qualifications

• High school diploma or equivalent
• Basic computer literacy
• Strong organizational skills and attention to detail
• Strong communication skills (verbal and written)
• Must be able to maintain patient and practice confidentiality
• 401(k) with Match
• Vision Service Plan
• Employee Vision Discount Program
• HSA/FSA
• PTO
• Paid Holidays

*Benefits applicable to full Time Employees only.

Physical Demands

• This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

About the company

AEG Vision supports and empowers eyecare professionals to grow their practices while elevating focus on delivering excellent eyecare.