Patient Care Coordinator

Engage Partners Inc.; Delaware; Remote; USD 50,000 - 70,000; Full time

Job summary

Engage Partners Inc. is seeking a detail-oriented Telehealth Care Coordinator to support clinical operations in a virtual healthcare setting. This full-time role focuses on patient intake, care coordination, and maintaining HIPAA compliance, providing an exciting opportunity for those looking to make a difference in telehealth services.

Qualifications

• Previous experience in a medical office or telehealth.
• Strong communication and organizational skills.
• Ability to work independently in a remote setting.

Responsibilities

• Conduct virtual patient intake and update medical histories.
• Coordinate referrals and follow-up appointments with providers.
• Support clinicians by documenting during virtual visits.

Skills

Communication

Organizational skills

Tools

EMR systems

Virtual care platforms

Job description

Direct message the job poster from Engage Partners Inc.

Account Manager/Executive Recruiter @ Engage Partners Inc. | Helping Great Talent Find Great Opportunities I Recruitment and Staffing

Job Title: Telehealth Care Coordinator

(Also suitable: Virtual Intake Specialist, Remote Referral Coordinator, or Virtual Medical Assistant)

Overview:

We are seeking a detail-oriented and compassionate individual to support clinical and administrative operations in a virtual healthcare environment. This role involves patient intake, care coordination, referral management, and assisting providers to ensure seamless delivery of telehealth services.

Key Responsibilities:

• Conduct virtual patient intake, including verifying insurance, collecting demographics, and updating medical histories.
• Coordinate referrals, authorizations, and follow-up appointments with specialists or other providers.
• Support clinicians during virtual visits by documenting notes, managing schedules, and troubleshooting patient access issues.
• Communicate with patients via phone, email, or telehealth platforms to confirm appointments, provide instructions, and address inquiries.
• Collaborate with cross-functional teams to maintain continuity of care and ensure timely follow-up.
• Maintain HIPAA compliance and always uphold patient confidentiality.

Qualifications:

• Previous experience in a medical office, telehealth, or healthcare support role (e.g., Medical Assistant, Intake Coordinator, Referral Coordinator).
• Familiarity with EMR systems and virtual care platforms.
• Strong communication and organizational skills.
• Ability to work independently in a remote setting.
• Certification as a Medical Assistant (CMA or RMA) is preferred but not required.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Hospitals and Health Care, Public Health, and Health and Human Services

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