Patient Care Coordinator

Chiropractic Health Partners MSO LLC; DeLand (FL); On-site; USD 38,000 - 56,000; Full time

Job summary

Chiropractic Health Partners is seeking a Patient Care Coordinator in DeLand, FL to ensure smooth patient experiences and support healthcare providers. You will handle reception, scheduling, patient inquiries, and administrative workflows within a chiropractic care environment.

The role emphasizes accurate record-keeping, HIPAA compliance, and effective communication with providers and patients in a fast-paced setting.

Qualifications

• Proven experience in medical administrative support in healthcare.
• Strong understanding of medical terminology and office procedures.
• Excellent communication with patients and staff.
• Able to manage multiple tasks in a fast-paced environment.
• Detail-oriented with strong organizational skills for accurate records.
• Experience in a physical therapy or chiropractic office is a plus but not required.

Responsibilities

• Welcoming patients and directing them to the appropriate area.
• Answering phone calls, scheduling appointments, and managing cancellations.
• Coordinate patient appointments to optimize provider time.
• Assist patients with inquiries regarding their care and office policies.
• Maintain accurate patient records and ensure HIPAA compliance.
• Support the administrative team in managing office operations.
• Communicate with healthcare providers to relay patient information and updates.
• Apply active listening, empathy, and a professional demeanor with patients.
• Process new patient intake forms and paperwork.
• Maintain a clean reception area and operate standard office equipment.

Skills

Medical admin support

Medical terminology

Communication skills

Multitasking

Organizational skills

Job description

Chiropractic Health Partners (CHP) is a Management Services Organization dedicated to empowering chiropractors and healthcare providers with the resources and expertise needed to enhance patient care. Our focus on growth through strategic acquisitions allows us to optimize practice management while our partners concentrate on delivering exceptional healthcare.

Summary

As a Patient Care Coordinator at Chiropractic Health Partners, you will play a vital role in ensuring seamless patient experiences and supporting our healthcare providers. This position is integral to our mission of enhancing patient care while managing the operational aspects of chiropractic practices.

Responsibilities

• Welcoming patients upon arrival and directing them to the appropriate area.
• Answering phone calls promptly and professionally, scheduling appointments, and managing cancellations.
• Coordinate patient appointments and manage scheduling effectively to optimize provider time.
• Assist patients with inquiries regarding their care, treatment options, and office policies.
• Maintain accurate patient records and ensure compliance with medical regulations.
• Support the administrative team in managing office operations and workflow.
• Communicate with healthcare providers to relay important patient information and updates.
• Apply active listening, empathy, and a professional manner with patients.
• Administrative tasks including maintaining patient records electronically, documentation, and insurance information.
• Maintain HIPAA compliance.
• Managing appointment schedules and calendar.
• Processing new patient intake forms and paperwork.
• Maintaining a clean and organized reception area.
• Operate standard office equipment.

Qualifications

• Proven experience in medical administrative support or a similar role within a healthcare setting.
• Strong understanding of medical terminology and office procedures.
• Excellent communication skills for effective interaction with patients and staff.
• Ability to manage multiple tasks efficiently in a fast-paced environment.
• Ability to multitask and prioritize tasks effectively.Detail-oriented with strong organizational skills to maintain accurate records.
• Experience in a physical therapy or chiropractic office is a plus but not required.