Patient Care Coordinator

Cupertino Physical Therapy Inc; Cupertino, Northern (CA, KY); Hybrid; USD 50,000 - 75,000; Full time

Benefits offered by this job

Flexible Schedule

Mentorship and unlimited CEUs

Medical

Vision

401k

Holiday Pay

Job summary

Cupertino Physical Therapy, Inc. is seeking a full-time Patient Care Coordinator to revolutionize patient interactions and support our care team in Cupertino.

You will lead front desk activities, engage with diverse patients, and coordinate schedules while maintaining accurate records and high service standards. Expect onboarding and ongoing training, a generous benefits package, and opportunities for career growth within a supportive, mission-driven clinic.

Qualifications

• Must be comfortable working with different age demographics.
• At Cupertino Physical Therapy, our team prides itself on being a TEAM; you back us, we back you.
• Excellent patient engagement skills and a motivator for your patients.
• Ability to communicate well with patients and peers.
• Thrive on innovation and always look for the next best thing to help patients.
• Loyal to peers with strong teamwork and collaboration.
• Attention to detail and data processing abilities.
• Proficiency in practice management software and Microsoft Word.

Responsibilities

• Coordinate front desk operations and patient flow to improve efficiency.
• Engage with patients to ensure excellent service and satisfaction.
• Communicate with patients and team members to support care delivery.
• Support scheduling, billing, and record-keeping processes.
• Contribute to a positive, collaborative work environment.

Skills

Patient engagement

Communication

Data processing

Practice management software

Microsoft Word

Attention to detail

Organizational skills

Team player

Education

High school or equivalent skills & aptitude; prefer business school graduate

Tools

Practice management software

Microsoft Word

Job description

Best of BusinessRate 2025

Cupertino Physical Therapy, Inc. is honored to be named Best Physical Therapist of 2025 by BusinessRate. This award reflects our dedication to exceptional patient care and service.

Best of BusinessRate 2026

The 2026 award highlights our continued growth and recognizes the meaningful progress we’ve made in serving our community over the past several months.

Position Overview

Are you a highly skilled Patient Care Coordinator who’s tired of feeling undervalued and unappreciated in your current job? Do you crave a rewarding, dynamic career that aligns with your passion and showcases your talents? Are you ready to say goodbye to the daily grind and hello to a role that truly makes a difference in the lives of others?

Cupertino Physical Therapy, a flourishing practice in Cupertino, is searching for a full-time Patient Care Coordinator who’s ready to revolutionize their career and make a profound impact on our patients’ lives.

Extensive Onboarding and Training Program

• Seamlessly integrate into our team, fully equipped to excel in your new role from day one. Experience newfound confidence and mastery in your abilities, leaving behind any feelings of doubt or uncertainty.

Generous Salary and Benefits Package

• Relish financial security and peace of mind, knowing you’re well-compensated for your dedication and hard work. Bid farewell to financial stress and embrace the freedom to live life on your terms.

Exceptional Work Environment and Company Culture

• Thrive in a supportive, nurturing workplace that values your contributions and fosters your growth. Revel in increased job satisfaction and a harmonious work-life balance.

Opportunities for Career Advancement

• Unleash your full potential by tackling new challenges and pursuing various career paths within our organization. Never feel stagnant or stuck in your career again.

Continuing Education and Professional Development

• Stay at the forefront of your field with access to state-of-the-art training and educational resources. Hone your skills, expertise, and knowledge, becoming an invaluable team member.

We recognize that you may have felt frustrated and unfulfilled in previous roles, believing that your career growth was limited and your efforts unrecognized. That’s precisely why Cupertino Physical Therapy was established.

It’s an alarming fact that the average employee turnover rate in the healthcare industry stands at 20.6%. At Cupertino Physical Therapy, we proudly defy those odds with an employee retention rate exceeding 95%. Our commitment to career advancement opportunities, continuing education, and fostering a nurturing, supportive work environment sets us apart.

Prepare to unleash your extraordinary skills, ignite your passion, and elevate your career to unparalleled heights! Join our dynamic team of trailblazers, and let’s create a lasting, positive impact on the lives of our patients and colleagues. (And let’s not forget the seemingly endless supply of coffee we consume to fuel our daily mission – we might as well have coffee running through our veins!)

Position Requirements

• Must be comfortable working with different age demographics
• At Cupertino Physical Therapy, our team prides itself in being just that….a TEAM! So, if we’ve got your back, you’ve got to have ours, too!
• Excellent patient engagement skills and a motivator for your patients
• Ability to communicate well with patients and peers
• Thrive on innovation – always looking for the next best thing to help your patients
• Loyal to your peers – you’ve got their back and they’ve got yours
• Attention to detail–mathematical and data processing
• Data processing proficiency—Practice management software, Microsoft Word
• Communication skills—written, verbal and general interactive
• Organizational skills—priority setting, file maintenance & report generation

Education

• High school or equivalent skills & aptitude; prefer business school graduate
• Basic computer courses or equivalent preparation

Experience

• Medical or business office front desk management desirable but not required
• Insurance industry claims processing/management desirable but not required

Position Rewards

In addition to a rewarding position with an incredible team, we offer some pretty amazing perks:

• Flexibility with your schedule – Who doesn’t want that?!
• The best team and support system that you could possibly want.
• Structured Mentorship and Unlimited CEUs

We Also Offer:

• Competitive Salary: We prefer our physical therapists not to work multiple jobs to support their living (Unless they want to) to prevent burnout. So we make sure our Base Salary, Bonus Structure, and Benefits Package are reflective of that.
• Benefits Compensation: Our Benefits Package includes
• Medical
• Vision
• 401k
• Holiday Pay
• Flexible Schedule: For those that need a more flexible work schedule we have the ability to create a part-time or full-time position that fits your lifestyle.

This Job Is Ideal for Someone Who Is:

• Dependable — more reliable than spontaneous
• People-oriented — enjoys interacting with people and working on group projects
• Adaptable/flexible — enjoys doing work that requires frequent shifts in direction
• Detail-oriented — would rather focus on the details of work than the bigger picture

Our mission is to restore movement, build strength, and empower lives—because everyone deserves freedom from pain and the possibility of thriving. We see physical therapy not as a procedure, but as a human connection built on trust, impact, and shared purpose, deeply rooted in the heart of our community.

OUR VISION

We envision establishing 10 new clinics and cultivating a team of 50+ exceptional providers and support staff by 2030—driven by a deep commitment to professional development, career advancement, and improving the health and vitality of every community we serve.

OUR BRAND PROMISE

Every patient, every provider, every visit — we show up with care, clarity, and commitment.

What differentiates us from the rest?

We don’t just treat injuries. We build futures. Here, physical therapy meets purpose. Our team is empowered, our care is personalized, and our culture is fueled by values — not egos.

Our Core Values = EMPOWER

Empathy in Motion

We lead with compassion, listening deeply and responding with care that moves people — physically and emotionally.

Mentorship that Matters

We invest in structured, meaningful mentorship to grow confident, capable providers who elevate care through shared wisdom.

Precision with Purpose

Every treatment, every plan, every interaction is intentional. We don’t just aim for results — we aim for impact.

Openness to Collaboration

We thrive as a team — celebrating wins together, solving challenges together, and always putting patients before pride.

Work-Life Balance with Integrity

We honor flexible scheduling and a sustainable workplace while staying true to our commitments and values.

Excellence in Every Detail

From the front desk to the treatment room, we pursue excellence — not perfection — in the ordinary and extraordinary alike.

Rooted in Community, Driven to Grow

We serve locally with heart and expand with purpose — uplifting health and well-being wherever we go.