Patient Care Coordinator

Health Plus Management; City of Newburgh (NY); On-site; Full time

Job summary

Health Plus Management is seeking a Patient Care Coordinator responsible for ensuring outstanding patient experiences and coordinating care plans. This entry-level role requires effective communication, a background in medical settings, and strong organizational skills. Successful candidates will thrive in a fast-paced environment and possess a compassionate approach to patient care.

Benefits

Competitive salary and benefits

Path for personal and professional growth

Qualifications

• 1+ years of relevant medical experience preferred.
• Knowledge of medical terminology & procedures required.
• Strong computer knowledge including EMR systems.

Responsibilities

• Provide outstanding customer service to every patient.
• Coordinate patient visits to ensure proper progress of treatment plans.
• Educate patients on treatment plans and practice policies.

Skills

Excellent verbal and written communication

Customer service

Organizational skills

Problem-solving

Time-management

Education

Relevant medical experience (1+ years preferred)

Tools

EMR system knowledge

Microsoft Word

Microsoft Excel

Job description

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Job Description

Somers Orthopaedic Surgery & Sports Medicine Group has been providing expert diagnosis and treatment of musculoskeletal conditions and injuries in Carmel, Newburgh, Mount Kisco, Fishkill, New York, and Danbury, Connecticut. Somers Orthopaedic Surgery & Sports Medicine Group physicians specialize in all aspects of orthopaedic care. Somers has partnered with HealthPlus Management, a Physician Support Organization, to provide best-in-class administrative support as they continue to expand their practice. HPM currently provides practice management services to 40+ locations in NY, NJ and CT.

Job Description

Somers Orthopaedic Surgery & Sports Medicine Group has been providing expert diagnosis and treatment of musculoskeletal conditions and injuries in Carmel, Newburgh, Mount Kisco, Fishkill, New York, and Danbury, Connecticut. Somers Orthopaedic Surgery & Sports Medicine Group physicians specialize in all aspects of orthopaedic care. Somers has partnered with HealthPlus Management, a Physician Support Organization, to provide best-in-class administrative support as they continue to expand their practice. HPM currently provides practice management services to 40+ locations in NY, NJ and CT.

Responsibilities

• Provide outstanding customer service to every patient
• Coordinate patient visits to ensure proper progress of treatment plans
• Educate our patients on treatment plans, practice policies, financial responsibility, etc.
• Schedule the treatment plan of the physicians with the patient
• Track referrals and treatment plans with patient
• Assist patients to set goals and identify the problem(s) when patients are not meeting their goals
• Assist patients with completion of paperwork when necessary
• Respond to patient inquires in a compassionate and timely manner
• Process medical insurance information, verifying patient eligibility and addressing any patient questions about insurance (liaise with Billing department as appropriate)
• Ensure the compliance of treatment plans created by the physicians
• Responsible for maintaining confidentiality of personal information (HIPAA compliant)
• Ensure all patient information (demographics, insurance information, etc.) are in the system for follow-up and reporting
• Provide advocacy, information, and referral services to patients
• Act as a back-up to other team members as needed
• Work closely with the doctor to ensure patient care
• Other duties as assigned
  
  

Knowledge And Experience

• 1+ years of relevant medical experience, preferred
• Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and is preferred
• Knowledge of EMR system(s)
• Strong computer knowledge and windows program including Microsoft word/excel
  
  

Skills And Abilities

• Excellent verbal and written communication
• Ensuring a great patient experience by delivering outstanding customer service
• Relaying a sense of compassion to our patients
• Exceptional organizational and time-managements skills - the ability to multi-task is a must
• Adaptability and flexibility while working in a fast-paced environment
• Problem-solving ability and aptitude
• Outcome-focused, with an ability to work under pressure
• A strong sense of urgency and focus in accomplishing tasks
• This position will require travel between our Fishkill, Newburgh, and Mt. Kisco offices.**
  
  

Schedule: Monday-Friday 8:00am-4:30pm

Company Description

Health Plus Management LLC (HPM) provides management services to medical practices specializing in the area of Pain Management and Physical Medicine & Rehabilitation. HPM manages 50 locations throughout Long Island, NYC including the 5 boroughs, Westchester, NJ, Upstate and Connecticut. We provide management services that give the physician and therapists the opportunity to provide patient care without worrying about the administrative needs of the practice. We continually strive to support these practices by recruiting and retaining the most qualified and dedicated individuals. HPM provides an excellent path for personal and professional growth, along with competitive salary and benefits.

Health Plus Management LLC (HPM) provides management services to medical practices specializing in the area of Pain Management and Physical Medicine & Rehabilitation. HPM manages 50 locations throughout Long Island, NYC including the 5 boroughs, Westchester, NJ, Upstate and Connecticut. We provide management services that give the physician and therapists the opportunity to provide patient care without worrying about the administrative needs of the practice. We continually strive to support these practices by recruiting and retaining the most qualified and dedicated individuals. HPM provides an excellent path for personal and professional growth, along with competitive salary and benefits.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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