Care Coordinator - 241456

Medix™; United States; Remote; Full time

Job summary

A staffing agency represents an opportunity as a Telehealth Care Coordinator, who will provide patient education and coordination via a telehealth platform. The role involves managing patient care plans, documenting interactions, and efficiently overseeing a high caseload in a dynamic healthcare environment.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• 1-3 years of experience with Microsoft 365 and EMR/EHR required.
• Interest in Chronic Care Management delivered through telehealth platforms.
• 1-2 years of experience in a healthcare setting preferred.

Responsibilities

• Provide patient education and support via telehealth.
• Coordinate patient care information among providers.
• Document clinical observations and manage patient care plans.

Skills

Patient education

Support

Coordination

Communication skills

Education

Certified or Registered Medical Assistant

Tools

Microsoft 365

EMR/EHR

Windows operating system

Job description

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This range is provided by Medix. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $19.00/hr

You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.

Job Summary

As a Telehealth Care Coordinator, you will play a crucial role in delivering patient education, support, and care through our telehealth platform. You will serve as a liaison between providers, clinical staff, and patients, ensuring seamless communication and coordination of comprehensive care plans. Your responsibilities will include utilizing electronic health records (EHR) to document observations, scheduling virtual patient encounters, providing nutritional guidance and education to patients, and prioritizing tasks effectively in a dynamic environment.

Key Responsibilities

• Provide patient education, support, and care via telehealth platform in alignment with physician practices.
• Deliver patient specific nutritional guidance and education.
• Coordinate information between providers, clinical staff, and patients to ensure comprehensive care delivery.
• Manage and update patient-centered care plans in collaboration with healthcare team members.
• Document clinical observations, updates, and patient education in EHR.
• Schedule, confirm, and coordinate virtual patient encounters.
• Demonstrate professionalism, empathy, and effective communication skills with patients and colleagues.
• Efficiently oversee a caseload of 250-260 patients monthly through the completion of a minimum of 10 patient calls per day.
• Prioritize tasks efficiently and work effectively in a dynamic environment.

Qualifications

• Certified or Registered Medical Assistant (required)
• 1-3 years of experience with Microsoft 365, EMR/EHR, Windows operating system, and laptop/desktop professional experience (required).
• 1-2 years of experience in a healthcare setting (preferred)
• Interest in Chronic Care Management delivered through telehealth platforms.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Staffing and Recruiting

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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