Patient Care Coordinator

Pelvic Therapy Specialists, PC; Boulder (CO); On-site; USD 26,000 - 32,000; Part time

Benefits offered by this job

Annual incentive plan

Performance bonus

401(k) match

PTO 15–20 days

Health insurance (50% premium)

Dental and Vision

Job summary

Pelvic Therapy Specialists, PC is seeking a Patient Care Administrative Specialist / Medical Receptionist for our Boulder, CO clinic. This in-person, part-time role focuses on delivering a warm, organized patient experience and supporting a smooth front desk operation.

You will manage scheduling, greet patients, and collaborate with the team to ensure efficient patient flow and accurate intake processes, while contributing to a supportive office environment.

Qualifications

• Relational warmth and empathy when guiding patients on healing journeys.
• Strong organizational skills with comfort using EMR/scheduling software.
• Long-term commitment to a stable front desk role.

Responsibilities

• Be the patient advocate and welcome, setting the tone for the patient experience.
• Orchestrate the clinic calendar and manage waitlist software to optimize access.
• Attend weekly meetings and contribute ideas to improve clinic flow.
• Handle intake forms and ensure smooth operations with minimal collection duties.

Skills

Relational warmth

Operational strength

Long-term mindset

Tools

EMR/Scheduling systems

Job description

Patient Care Administrative Specialist / Medical Receptionist (In Person)

Boulder, CO

Part Time

Not an active search. Applications are welcome for a long-term front desk role in Boulder.

Find Your Professional Home
Are you looking for a role that offers both meaningful connection and long-term stability? At Pelvic Therapy Specialists, we are more than just a medical office; we are a dedicated team of therapists and support staff working together to change lives.

Founded in 2008 to provide a higher standard of care than the typical "patient mill," we have built a practice where patients feel safe, heard, and valued. We are looking for a Patient Care Coordinator to join us—not just to answer phones, but to be the heartbeat of our front office and a true partner in our mission.

Why You Will Love Working Here (Total Rewards)
We believe that when we take care of our team, our team takes care of our patients. We have designed a compensation package that offers financial security and rewards your commitment to our shared success.

• Competitive Pay: $18.80 - $23.25/hour (Dependent on experience).
• Double Bonus Opportunity: We reward your impact. You are eligible for our Annual Team Incentive Plan (approx. 3% target) plus a weekly PCC Performance Bonus
• Secure Your Future: We offer a 401(k) with a 4% Company Match immediately upon eligibility. This benefit is available to BOTH Full-Time and Part-Time staff.
• Time to Recharge (Full-Time): We value your well-being. Start with 3 Weeks (15 Days) of PTO per year. We reward longevity, increasing this to 17 days at year 2 and 4 weeks (20 days) at year 5.
• Health & Wellness (Full-Time): We pay 50% of your Health Insurance premium (Employee Only) and offer Dental and Vision plans.

The Role: Connection Meets Competence
This position is perfect for someone who loves building relationships but also takes pride in running a tight ship. As the first point of contact, you set the tone for the entire patient experience.

• Be a Patient Advocate: Many of our patients are navigating sensitive, intimate health challenges. You will provide the warm, unshakeable welcome that makes them feel safe and ready to heal.
• Orchestrate the Schedule: You will manage the clinic’s calendar along with other PCCs to maximize patient access, filling gaps and overseeing our automated waitlist software so our therapists can focus on care.
• Collaborate & Grow: You aren’t just a worker bee; you are a voice at the table. You will participate in weekly management meetings, offering ideas to improve our clinic flow.
• Master the Details: From closing nervous patients to managing intake forms, your attention to detail ensures our operations run smoothly. Note we use a simplified revenue model and there are very minimal colleciton duties.

Who We Are Looking For

• Relational Warmth: You are naturally empathetic and possess the maturity to discuss sensitive health topics with grace - truly guiding patients on their healing journey
• Operational Strength: You enjoy structure and processes. You are comfortable with technology (EMR/Scheduling systems) and rarely let a detail slip through the cracks.
• Long-Term Mindset: You are looking for a stable work home where you can learn, grow, and stay for years to come.

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