Patient Care Coordinator

StatPoint Medical; Baltimore (MD); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Time Off

Tuition Reimbursement

Job summary

StatPoint Medical in Baltimore, MD is seeking a Patient Care Coordinator to join our Operations Team. This full-time, hybrid role coordinates patient visits, schedules mobile clinical teams, and ensures timely, high-quality care while supporting office operations.

Eligible candidates should be detail-oriented, communicative, and tech-savvy, with strong multitasking skills and the ability to navigate multiple systems.

Qualifications

• Excellent computer and internet navigation skills.
• Ability to manage multiple applications and screens efficiently.
• Strong verbal and written communication skills.

Responsibilities

• Coordinate patient visits with mobile clinical teams and providers.
• Update and maintain accurate information in company systems.
• Prioritize urgent needs and adjust schedules/routes as conditions change.

Skills

Organization

Multitasking

Communication

Problem-solving

Teamwork

Tools

MacOS

Google Maps

CRM software

Job description

Posted September 1 at 3:48 pm

Patient Care Coordinator

USD 20.00 Hourly | Baltimore, MD, United States Full-Time

Join a growing healthcare team that's making care more accessible, one patient at a time.

StatPoint Medical is expanding, and we're looking for a high-energy, compassionate, and detail-oriented Patient Care Coordinator (PCC) to join our Operations Team. If you thrive in a fast-paced environment, enjoy problem-solving, and want to play a vital role in patient care, we'd love to meet you!

Full-time position offering a competitive benefits package, including:

• Company-paid Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Tuition Reimbursement

Hybrid Work Opportunity! Following successful completion of training, this position transitions to a hybrid schedule, with the ability to work remotely most days and one scheduled day per week in the office.

Schedule & Compensation

• Full-Time
• 5 shifts per week
• 8-hour shifts, including a mix of mid‑day, evening, and weekend hours
• Sunday availability required
• Starting pay: $20.00 per hour

Position Summary: As a Patient Care Coordinator, you'll serve as the operational hub connecting patients, healthcare providers, and our mobile clinical teams. Every day, you'll coordinate patient visits, prioritize urgent needs, optimize clinical schedules and routes, and ensure our patients receive timely, high‑quality care. Success in this role requires strong multitasking skills, clear communication, critical thinking, and the ability to make real‑time decisions in a dynamic healthcare environment. In addition to scheduling and coordination, PCCs help support daily office operations by assisting with equipment management, inventory tracking, and fleet coordination.

Key Responsibilities

Patient Scheduling & Coordination

• Receive and triage incoming patient service requests
• Schedule mobile clinical team based on location, urgency, availability, and operational needs
• Continuously adjust clinical schedules and routes as requests and conditions change
• Communicate updates and ETAs to patients, clients, and field clinicians
• Answer inbound calls and assist with general inquiries
• Enter and maintain accurate information in company systems
• Collaborate closely with clinical and operations teams to ensure seamless service delivery

Operations Support

• Clean and reprocess Remote Patient Monitoring (RPM) kits
• Coordinate vehicle maintenance with fleet service vendors
• Restock and maintain office and clinical supplies
• Monitor inventory levels and report low‑stock items
• Submit repair requests and track equipment service needs
• Assist with maintaining an organized and efficient workspace

What Makes You Successful

• Organized, resourceful, and highly detail‑oriented
• Comfortable balancing multiple priorities simultaneously
• A clear and professional communicator
• Calm under pressure and able to adapt quickly
• Passionate about helping patients and supporting healthcare teams
• Tech‑savvy and eager to learn new systems

Required Qualifications

• Exceptional computer and internet navigation skills
• Ability to efficiently manage multiple applications, browsers, and screens simultaneously
• Experience with or ability to learn MacOS
• Comfortable using Google Maps and navigation tools
• Ability to talk on the phone while accurately documenting information
• Strong multitasking and problem‑solving skills
• Excellent verbal and written communication skills
• Ability to thrive in a fast‑paced, team‑focused environment
• Professional communication skills via phone, email, and text

Why StatPoint?

At StatPoint Medical, every role contributes to improving patient outcomes. As a Patient Care Coordinator, you'll have a direct impact on helping patients receive care when and where they need it most. You'll join a supportive team, gain valuable healthcare operations experience, and have opportunities to grow your career with an organization committed to innovation and exceptional patient care.