Patient Care Concierge & Scheduling Lead

Providence Health & Services; Mission Viejo (CA); On-site; USD 52,000 - 72,000; Full time

Job summary

Providence Health & Services is seeking a Patient Services Specialist - Journey Level to perform all core front-office functions with increased independence and efficiency. This role handles patient registration, appointment scheduling, insurance verification and general clerical duties, as part of the care team dedicated to compassionate service and operational excellence.

Full-time, on-site at Mission Heritage Medical Group Rheum & Infusion Center in Mission Viejo, CA, with a pay range of

Qualifications

• 1 year of customer service, medical office, healthcare experience or
• 6 months Providence employee in Associate position

Responsibilities

• Patient registration
• Appointment scheduling
• Insurance verification
• General clerical duties
• Support of Providence patients and families

Skills

Customer service

Job description

Providence Health & Services is seeking a Patient Services Specialist - Journey Level to perform all core front-office functions with increased independence and efficiency. This role handles patient registration, appointment scheduling, insurance verification and general clerical duties, as part of the care team dedicated to compassionate service and operational excellence.

Full-time, on-site at Mission Heritage Medical Group Rheum & Infusion Center in Mission Viejo, CA, with a pay range of