Patient Services Specialist — Front Desk & Scheduling

Providence Health & Services; Santa Rosa (CA); On-site; USD 34,000 - 4,874,000; Full time

Job summary

Providence Health & Services in Santa Rosa, CA is hiring a Patient Services Specialist - Journey Level to perform core front-office functions with growing independence. You will register patients, schedule appointments, verify insurance, and handle general clerical duties as a valued member of the care team.

We emphasize compassionate service and operational excellence, supporting Providence patients and families.

Qualifications

• At least 1 year of customer service, medical office, or healthcare experience.
• 6 months experience as a Providence employee in an Associate position.

Responsibilities

• Register patients and schedule appointments.
• Verify insurance information and process data entry.
• Perform general clerical duties to support the care team.
• Collaborate with care teams to provide compassionate service.

Skills

Customer service

Healthcare experience

Job description

Providence Health & Services in Santa Rosa, CA is hiring a Patient Services Specialist - Journey Level to perform core front-office functions with growing independence. You will register patients, schedule appointments, verify insurance, and handle general clerical duties as a valued member of the care team.

We emphasize compassionate service and operational excellence, supporting Providence patients and families.