Patient Care Concierge & Front Desk Specialist

Breckinridge Health, Inc.; Kentucky; Hybrid; USD 30,000 - 36,000; Full time

Benefits offered by this job

403(b)

403(b) matching

Health Insurance

Vision Insurance

Flexible Spending Account

Health Savings Account

Short Term Disability

Cancer, Accident, Critical Illness,  |

Job summary

Breckinridge Health, Inc. seeks a Receptionist (Irvington Primary Care) to greet patients, register them, and coordinate appointments at our Hardinsburg, KY site. The role involves handling patient information, collecting co-pays, and assisting with billing-related data entry.

The ideal candidate will have a high school diploma or GED and at least 1 year of related experience in a medical reception or front desk role. Flexibility to float to other offices as needed is requested.

Qualifications

• High school diploma or GED required or equivalent.
• At least 1 year of experience preferred in a front-desk or clinical setting.

Responsibilities

• Greet and register patients in a prompt, pleasant, and helpful manner.
• Book, coordinate and reschedule appointments; relay messages to staff.
• Use computer systems to collect information for billing, IDs, Medicaid, DOB and insurance cards.
• Update patient information, collect co-pays, and obtain signatures as needed.
• Verify information and record in the medical record.
• Maintain provider schedules and confirm appointments.
• Answer phones, screen calls, take messages, and provide information.
• Assist with patient flow in the waiting area and coordinate movements.
• Attend required meetings and cover other offices as needed.
• Perform other duties as assigned by the clinic office manager.

Skills

Customer service

Clerical skills

HIPAA compliance

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Receptionist (Irvington Primary Care)

Full Time Hardinsburg, KY, US

30+ days ago Requisition ID: 1383

Responsibilities:

• Books, coordinates and reschedules patient’s appointments. Relays necessary messages to staff.
• Greets and registers patients in a prompt, pleasant, and helpful manner. Provides any necessary instructions/directions
• Uses computer system to generate information necessary for billing, ID’s, Medicaid, DOB, Insurance Cards, etc.
• Update patient information, collects co-pays, provides any necessary forms needing completion, obtains signatures as necessary, HIPPA, and Payments on Accounts Posted.
• Verifies necessary information and records in the medical record.
• Maintains and updates current information on providers and diagnostic schedules ensuring that patients are scheduled properly and appointments are confirmed.
• Answer telephone, screen calls, takes messages, and provides information. Maintains a pleasant attitude and deals with customer needs expeditiously.
• Answers questions regarding patient appointments and testing.
• Oversees waiting area, coordinate patient movement, reports problems or irregularities.
• Attends meetings as required.
• Will also float to cover other offices as needed
• Other duties as assigned by clinic office manager
  

Qualifications:

• High school diploma, General Equivalency Diploma (GED)
• At least 1 year of experience preferred

Benefits Offered:

• 403(b)
• 403(b) matching
• Health Insurance
• Vision Insurance
• Flexible Spending Account
• Health Savings Account
• Short Term Disability
• Cancer, Accident, Critical Illness, Hospital Indemnity