Patient Care Concierge - Front Desk & Scheduling

Keplr-Vision-Group; Guilford (CT); On-site; USD 38,000 - 46,000; Full time

Job summary

Keplr-Vision-Group in Guilford, CT is seeking a Patient Care Coordinator I to provide front-desk service and patient support at our practice. You will answer calls, schedule appointments, greet patients and manage check-in/out processes, ensuring a welcoming, efficient experience.

Ideal candidates bring strong customer service, professional presence, and 1+ year experience; training is available for the right learner.

Qualifications

• Excellent customer service skills and professional presentation are critical.
• Willingness to train newcomers with strong interpersonal skills and a desire to learn.
• Ideal candidate will have 1+ years of experience in relevant roles.

Responsibilities

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• Front desk administrative duties

Skills

Customer service

Time management

Attention to detail

Multi-tasking

Computer proficiency

Tools

CRM software

MS Office

Job description

Keplr-Vision-Group in Guilford, CT is seeking a Patient Care Coordinator I to provide front-desk service and patient support at our practice. You will answer calls, schedule appointments, greet patients and manage check-in/out processes, ensuring a welcoming, efficient experience.

Ideal candidates bring strong customer service, professional presence, and 1+ year experience; training is available for the right learner.