Patient Care Coach

Serenity Healthcare; Phoenix (AZ); On-site; USD 40,000 - 60,000; Full time

Job summary

Serenity Healthcare is seeking a motivated Patient Care Coach to support patients in their treatment journey. This entry-level position involves one-on-one coaching, where you will directly contribute to patients' mental wellness and recovery. No prior healthcare experience is necessary as comprehensive training will be provided. This role offers opportunities for accelerated career growth and comprehensive benefits including medical and dental insurance, paid time off, and access to treatment options.

Benefits

Accelerated healthcare career growth

Insurance benefits (Medical, Dental, Vision)

401K

20 days off annually (10 PTO days and 10 Holidays)

Employee access to Serenity’s treatment options

Qualifications

• Three years’ work experience in customer service required.
• Well-versed in de-escalation skills and ability to connect with individuals.

Responsibilities

• Be the face of patient care, guiding individuals through their treatment sessions.
• Monitor patient progress and ensure a positive experience.
• Graduate Serenity’s paid TMS training program.

Skills

Customer service mindset

Verbal communication

Written communication

Basic math skills

De-escalation skills

Education

High School Diploma/GED

Job description

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(Patient Care Coach)

Discover a career where you can make a real difference in people's lives, no prior healthcare experience needed. We’re looking for a motivated Patient Care Coach (TMS Tech) to join our team in our Gilbert, AZ office. As a Patient Care Coach, you’ll be the face of patient care, guiding individuals through their treatment sessions, monitoring progress, and ensuring a comfortable and positive experience. Your work will directly contribute to the mental wellness and recovery of our patients.

TMS Tech (Patient Care Coach)

Discover a career where you can make a real difference in people's lives, no prior healthcare experience needed. We’re looking for a motivated Patient Care Coach (TMS Tech) to join our team in our Gilbert, AZ office. As a Patient Care Coach, you’ll be the face of patient care, guiding individuals through their treatment sessions, monitoring progress, and ensuring a comfortable and positive experience. Your work will directly contribute to the mental wellness and recovery of our patients.

Trigger Warning:Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

Benefits

• Accelerated healthcare career growth – rapid advancement opportunities
• Insurance benefits (Medical, Dental, Vision) and 401K
• 20 days off annually (10 PTO days and 10 Holidays)
• Employee access to Serenity’s treatment options
  
  

Responsibilities

• Be the face of Serenity Healthcare
• One on one coaching and commitment to patients during treatment
• Graduate Serenity’s paid TMS training program
• Own outcomes of patient treatment
  
  

Qualifications

• High School Diploma/ GED
• Strong customer service mindset
• Three years’ work experience in customer service required
• Excellent verbal and written communication, and basic math skills
• Well-versed in de-escalation skills and ability to connect with individuals
  
  

About

Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Learn More About Us

• About Serenity Healthcare
• Serenity’s Provided Services
• Meet our Patients

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Mental Health Care

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