Patient Care & Clinic Support Coordinator

Jobtailor; Boston (MA); On-site; USD 52,000 - 76,000; Full time

Job summary

Jobtailor in Boston, MA seeks a seasoned medical admin/secretary to support the Recovery Services clinic. You will handle chart preparation, EPIC data entry, and referral management while delivering outstanding patient service in a fast-paced environment.

Requirements include a High School Diploma, five years in healthcare, and strong medical terminology knowledge. EPIC experience is preferred, and bilingual skills are valuable for diverse patient interactions.

Qualifications

• High School Diploma or equivalent required.
• Five years in a health care setting preferred.
• General knowledge of medical terminology.
• Proficient in MA office skills; EPIC experience preferred.
• Bilingual skills (demographic level) preferred.

Responsibilities

• Interact professionally with patients and staff to ensure excellent service.
• Prepare charts and update EPIC accurately for visits, discharges, and follow-ups.
• Manage internal referrals and monitor clinic queue work items.
• Update health maintenance, problem lists, immunizations, and care teams.
• Create letters via EPIC to communicate results to patients.

Skills

Patient communication

Customer service

Bilingual

Education

High School Diploma

Secretarial Courses

Tools

EPIC

Job description

Jobtailor in Boston, MA seeks a seasoned medical admin/secretary to support the Recovery Services clinic. You will handle chart preparation, EPIC data entry, and referral management while delivering outstanding patient service in a fast-paced environment.

Requirements include a High School Diploma, five years in healthcare, and strong medical terminology knowledge. EPIC experience is preferred, and bilingual skills are valuable for diverse patient interactions.