Patient Care Case Manager

KP Recruiting Group; San Francisco (CA); Hybrid; USD 100,000 - 130,000; Full time

Benefits offered by this job

Equity up to 0.05%

Hybrid work model

Visa sponsorship

Job summary

KP Recruiting Group is seeking compassionate Patient Case Managers to guide patients and families through personalized cancer vaccine development. You will coordinate medical records, timelines, and logistics while partnering with clinical and science teams.

The role emphasizes high-touch patient communication, nursing or clinical background, and experience with early-stage process-building. Hybrid work model, visa sponsorship considered, salary base $100K–$130K with equity up to 0.05%.

Qualifications

• 2–7 years of patient-facing or client-facing experience.
• Strong patient communication skills are essential.
• Nursing or clinical background and nurse navigator experience.
• GCP knowledge.
• Personalized/autologous therapy programs.
• Expanded-access programs.
• Experience building processes in an early-stage environment.

Responsibilities

• Serve as the primary point of contact for patients, families, and physicians.
• Guide patients through eligibility, vaccine design, manufacturing, dosing, and follow-up.
• Coordinate medical records, tumor information, consent documentation, and eligibility requirements.
• Manage complex timelines and ensure cases move forward.
• Coordinate sample collection and shipping with physicians, labs, sequencing partners, and couriers.
• Track samples through results and analysis.
• Maintain confidential patient records and case trackers.
• Collaborate with leadership to resolve issues and elevate clinical questions.
• Help build and improve patient-management processes from scratch.

Skills

Strong patient communication

Nursing or clinical background

Nurse navigator experience

GCP knowledge

Personalized/autologous therapy

Expanded-access programs

Process-building in early-stage env

Education

Nursing degree or clinical qualification

Job description

Help Patients Access the Future of Personalized Cancer Treatment

We’re looking for compassionate, highly organized Patient Case Managers to help guide patients and families through the journey of personalized cancer vaccine development and treatment.

This is an opportunity to join an early-stage biotech company at a pivotal moment - helping build the patient experience and processes from the ground up while working directly with patients, physicians, clinical teams, and scientific leaders.

What You’ll Own

• Serve as the primary point of contact for a group of patients, families, and physicians
• Guide patients through the entire journey - from initial inquiry and eligibility through vaccine design, manufacturing, dosing, and follow-up
• Coordinate medical records, tumor information, consent documentation, and eligibility requirements
• Manage complex timelines and ensure every case continues moving forward
• Coordinate sample collection and shipping with physicians, pathology labs, sequencing partners, and couriers
• Track samples through results and analysis
• Handle sensitive conversations regarding treatment logistics, costs, billing, and financial assistance with compassion and discretion
• Coordinate travel and scheduling support for patients
• Maintain highly accurate, confidential patient records and case trackers
• Partner with clinical, medical, scientific, and business leadership to resolve issues and elevate clinical questions appropriately
• Help build and improve the company's patient-management processes from scratch
• As the organization grows, help train and potentially manage future Patient Case Managers

We’re looking for approximately 2-7 years of experience in a patient-facing or client-facing environment.

Strong backgrounds include:

Strong patient communication skills are essential. You should be comfortable having sensitive and sometimes difficult conversations while keeping complex cases organized and moving forward.

• Nursing or clinical background
• Nurse navigator experience
• GCP knowledge
• Personalized/autologous therapy programs
• Expanded-access programs
• Experience building processes in an early-stage environment

Why This Opportunity Stands Out

• Mission-driven work - help patients who may have limited treatment options access personalized cancer therapies
• Founding-team opportunity - be one of the first Patient Case Managers and help build the entire patient experience
• Real ownership - manage the patient journey from first contact through dosing and follow-up
• Significant growth potential - help establish the model for a rapidly expanding case management organization
• Cutting-edge science - work alongside medical, clinical, and scientific teams developing personalized mRNA cancer vaccines
• Early-stage impact - your processes and ideas can directly shape how the organization operates

Work Model: Hybrid - approximately 4 days/week in the office initially

Compensation: $100K-$130K base

Equity: Up to 0.05%

Travel: Occasional company-funded travel, including potential trips to a future clinic in Montana

Visa: Sponsorship and transfers considered

If you're a patient advocate, nurse navigator, case manager, or clinical coordinator who wants to make a meaningful impact while helping build something from the ground up, this could be an exceptional opportunity.

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