Patient Care Associate - Emergency Room

Baptist Health Arkansas; North Little Rock (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

Baptist Health Arkansas seeks a Patient Care Technician dedicated to assisting patients with basic care, monitoring, and hygiene. This role supports the care team and emphasizes compassionate, clear communication with patients and families.

Ideal candidates have 12 college credits including English composition and are comfortable learning new healthcare skills; healthcare or service experience is appreciated. This on-site position offers a people-oriented, team-based environment.

Qualifications

• Willingness to work flexible hours.
• Good organization skills and reliable attendance.
• Strong verbal and written communication with patients and team.
• Ability to learn and apply basic healthcare skills.

Responsibilities

• Assist patient and family with basic care, hygiene, and monitoring.
• Support the patient care team and communicate needs clearly.
• Help ensure care is complete and compassionate interactions are maintained.
• Engage effectively with the healthcare team and patient/family.

Skills

Flex hours

Organization

Communication

Healthcare skills

Education

12 college credits incl. English composition

Job description

The primary function of the PCT is to assist the patient and family with basic patient care, monitoring, hygiene, and to help ensure care is complete. The PCT works as an essential part of the patient care team. As the member who spends most of their time in the presence of the patient, compassion, caring, and excellent human interaction skills are necessary along with excellent communication skills both to and from the patient and family, and to and from the rest of the healthcare team.

Other information:

• 12 college level credit hours that include a passing grade in English Compositionwith a C or higher and an overall GPA of 2.0 or greater.(transcripts will be verified upon application)
• Healthcare experience preferred but not required.
• Service industry experience preferred but not required.
• Will provide education that includes: CPR, Skills training, Crucial Conversations, and Hospitality in Healthcare

Knowledge Skills and Abilities Needed

• Willingness to work flexible hours.Good organization skills.Good verbal and written communication skills.Ability to learn and apply new healthcare related skills.Ability to communicate effectively and do so consistently.Ability to collaborate with the health care team effectively and do so consistently.Ability to engage people at the appropriate level for their wellness and cognition.Ability to problem solve.Ability to be proactive in anticipating the customer’s needs.

This job will be authorized48.00 hours bi-weekly.

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