Patient Care Associate (CNA)

Mass General Brigham; Boston (MA); On-site; USD 30,000 - 37,000; Full time

Job summary

Spaulding Rehabilitation Network, part of Mass General Brigham, seeks a Patient Care Assistant (PCA) to support daily living activities and assist with vital signs under licensed staff. You will join an interdisciplinary team in a setting focused on compassionate care, patient independence, and ongoing professional development.

The role emphasizes empathy, accurate documentation in the EHR, and teamwork in a fast-paced hospital environment.

Qualifications

• High School Diploma or equivalent preferred.
• NCCT Nursing Assistant certification required.
• 1-2 years of patient care experience preferred.
• Ability to lift/move patients and perform physically demanding tasks.

Responsibilities

• Perform patient care duties and document vital signs, etc.
• Assist with bathing, dressing, feeding, and daily activities.
• Maintain stocked and clean patient rooms and equipment.
• Document in Electronic Health Record (EHR) accurately.
• Assist with patient admissions and discharges as needed.

Skills

Empathetic care

Communication

Physical stamina

Team collaboration

Privacy respect

Education

High School Diploma or Equivalent

Tools

Electronic Health Records (EHR)

Job description

Site: Spaulding Nursing and Therapy Center Brighton, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Join Spaulding Rehabilitation Network, one of the nation's premier rehabilitation hospitals and a recognized leader in patient recovery, innovation, and compassionate care. As part of the Mass General Brigham system, Spaulding is known for its commitment to clinical excellence, groundbreaking rehabilitation research, and outstanding patient outcomes. As a Patient Care Assistant (PCA), you'll have the opportunity to make a meaningful impact every day, helping patients regain independence and achieve their recovery goals. You'll work alongside an experienced interdisciplinary team in a supportive environment that values collaboration, continuous learning, and professional development. Whether you're beginning your healthcare career or looking to advance within a world-class organization, Spaulding offers opportunities for growth through hands-on experience, mentorship, tuition reimbursement, and pathways into nursing and other clinical careers.

Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration. Does this position require Patient Care? Yes

Essential Functions

• Performs patient care-related duties and clinical functions as assigned, including, but not limited to, performing and documenting point of care, vital signs, EKGs, bathing and other sanitary needs of patients, transferring and assisting with ambulation of patients, 1:1 patient observation for safety purposes, and phlebotomy.
• Completes all documentation such as height, weight, intake of fluids and food, output of urine/stool/vomit/other drainage, and blood glucose results in the Electronic Health Record (EHR).
• Assists patients with food tray setup, eating, and feeding, as needed.
• Ensures that patient rooms are stocked, equipped, and cleaned appropriately, as needs indicate and as patient volumes change.
• Retrieves equipment from other areas, sets up equipment, cleans equipment between patient use, and reports malfunctioning equipment per organizational policy.
• Assists with admitting and discharging patients.
• Facilitates orientation of new PCA team members as directed.
• Interacts with patients, visitors, and other care team members effectively.
• Communicates with nursing staff effectively and in a timely manner regarding issues related to patient care and condition.
• Fosters a positive, collaborative team environment that promotes teamwork and professional growth.

Qualifications

Education

High School Diploma or Equivalent preferred Can this role accept experience in lieu of a degree? No

Licenses and Credentials

Nursing Assistant [Certified Patient Care Technician] - National Center for Competency Testing (NCCT) required

Experience

Experience with patient care or medical assisting in a hospital or healthcare setting. 1-2 years preferred

Knowledge, Skills and Abilities

• Strong ability to provide empathetic, patient-centered care with respect for patients' dignity and privacy.
• Ability to accurately monitor and document patient information and report any changes or concerns promptly.
• Excellent interpersonal skills to effectively communicate with patients, families, and the healthcare team.
• Capability to perform physically demanding tasks, including lifting, moving patients, and standing for extended periods.
• Collaborative mindset to work efficiently with nursing staff and other healthcare professionals.
• Ability to respond to patient needs and concerns with resourcefulness and initiative.

Additional Job Details (if applicable)

• Remote Type Onsite Work
• Work Location 100 North Beacon Street
• Scheduled Weekly Hours 32
• Employee Type Regular
• Work Shift Evening (United States of America)
• Pay Range $21.98 - $26.58/Hourly Grade 3

EEO Statement

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Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.