Patient Care Assistant - Virtual & In-Clinic Coordination

Parkland Community Health Plan; Irving (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Parkland Community Health Plan seeks a Medical Practice Assistant for the Irving Health Center. The role supports clinical teams, facilitates patient flow, and performs data collection and registration tasks to ensure a smooth patient experience.

Experience in healthcare customer service and familiarity with medical terminology are preferred. Responsibilities include greeting patients, verifying insurance, scheduling, data entry, and maintaining accurate records in the EMR.

Qualifications

• Three years of customer service experience, preferably in medical/healthcare settings.
• Experience with patient registration is preferred.
• Familiarity with ICD-9-CM coding and HCPCS-CPT4 codes is expected.
• Proficient in medical terminology and clerical tasks.

Responsibilities

• Coordinates patient flow across clinical areas and supports the medical team.
• Performs patient data collection and select screenings.
• Provides patient-focused service and information to patients and families.
• Documents in the electronic health record accurately and timely.
• Manages registrations, scheduling, and insurance verification; assists with cash collections.

Skills

Customer service

Patient registration

Medical terminology

Clerical skills

Verbal communication

Written communication

Bilingual

ICD coding

Electronic health record

Education

None (Education)

Job description

Parkland Community Health Plan seeks a Medical Practice Assistant for the Irving Health Center. The role supports clinical teams, facilitates patient flow, and performs data collection and registration tasks to ensure a smooth patient experience.

Experience in healthcare customer service and familiarity with medical terminology are preferred. Responsibilities include greeting patients, verifying insurance, scheduling, data entry, and maintaining accurate records in the EMR.