Patient Care Assistant (Medical Assistant)

Metro Infusion Center; Naperville (IL); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Disability insurance

Health insurance

Life insurance

Paid time off

Retirement plan

Vision insurance

Job summary

An established industry player is seeking a dedicated Patient Care Assistant to join their dynamic team in Naperville. This full-time role involves a blend of back-office and front-desk duties, ensuring patients receive top-notch care from the moment they arrive. You will be responsible for vital tasks such as escorting patients, documenting important health information, and managing medical supplies. If you are passionate about healthcare and have a knack for organization, this opportunity allows you to make a meaningful impact in patient care while enjoying a supportive work environment. Join a team that values your contributions and offers a range of benefits to support your well-being.

Qualifications

• 1+ year of clinical practice experience required, preferably in an office setting.
• Comfortable with back office responsibilities and patient interactions.

Responsibilities

• Escort patients, document vital signs, and maintain exam rooms.
• Handle patient registration, billing, and process medical records requests.

Skills

Clinical practice experience

Back office responsibilities

Patient registration

Billing processing

Communication skills

Education

High school education or equivalent

Job description

Patient Care Assistant (Medical Assistant)

Metro Infectious Disease Consultants is seeking a full-time Patient Care Assistant (Medical Assistant) to work at the clinic located in Naperville, IL.

This Assistant's responsibilities include all duties related to the back-office with occasional front desk duties. Responsibilities assigned to individuals can and will change at any time at the discretion of management or the supervisor.

Back Office Responsibilities:

1. Escort patients from reception to exam room, documenting height, weight, blood pressure and temperature as indicated, document patient's chief complaint and notify doctor when patient is ready to be seen.
2. Stock exam rooms with supplies each morning, clean rooms between patients.
3. Maintain inventory of medical supplies, completing requisitions (order forms) in a timely manner to ensure supplies are not depleted.
4. Other tasks as assigned by management.

Front Office Responsibilities:

1. Filing of all scanned paperwork daily.
2. Fax clinic schedules to physicians for next clinic day.
3. Prepare travel chart weekly.
4. Open and distribute mail daily.
5. Print schedule for following clinic day. Verify that all progress notes and super-bills are attached.
6. Order office supplies.
7. Answer telephone calls, including closed offices at different locations.
8. Page on consultations to physicians. Page should include consult, hospital, patient name, room number, referring physician, and hospital phone number with appropriate extension.
9. Make appointments for new and existing patients according to set guidelines. If patient is new, directions should be given.
10. Handle and process billing information daily.
11. Handle and process dictation, letters, and physician orders daily.
12. Register patients, enter and/or update patient demographics, make copies of vital information.
13. Collect co-payments and past due balances from patients at check-in/check-out desk.
14. Coordinate and process referral information for managed care patients.
15. Process medical records requests.
16. Obtain laboratory specimens as requested, completing lab requisitions and preparing samples for pick-up by lab. Document same in Medical Record.
17. Ensure superbills are completed at visit end, including visit code, diagnoses and all labs ordered.

Requirements:

• Must have at least (1) one year of clinical practice experience, preferably in an office setting.
• Must be comfortable with back office responsibilities.
• High school Education or equivalent.
• Proof of current vaccinations, including recommended boosters, commonly required for those working with immunocompromised patients, including measles, mumps, rubella, varicella, hepatitis A & B, influenza, and COVID-19.

Requests for accommodations/exceptions will be considered on a case-by-case basis, consistent with applicable laws.

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Salary:

• $39,000-$52,000 ($19/hour + monthly bonus)

Seniority level: Entry level

Employment type: Full-time

Job function: Health Care Provider

Industries: Hospitals and Health Care