Patient Care Assistant I

The General Hospital Corporation; Salem (MA); On-site; USD 28,000 - 35,000; Full time

Job summary

Mass General Brigham seeks a Patient Care Assistant to support licensed personnel in daily living activities, patient monitoring, and basic clinical tasks. The role includes vital signs, EKGs, and assisting with patient care responsibilities within a hospital setting.

Candidates should have a high school diploma and 1–2 years of patient care experience, with BLS or CMA/Emergency Medical Technician credentials preferred. This onsite position emphasizes teamwork and patient-centered care.

Qualifications

• High School Diploma or Equivalent preferred.
• 1–2 years experience in patient care/elder care preferred.
• Knowledge of medical terminology and basic clinical skills.

Responsibilities

• Assist patients with activities of daily living.
• Record vital signs and measurements in the EHR.
• Assist with admitting and discharging patients and 1:1 patient observations.
• Support nursing staff with exams and treatments as required.
• Ensure rooms are stocked and equipment is cleaned and reported.

Skills

Patient care

Communication

EHR proficiency

Teamwork

Education

High School Diploma

Tools

EHR software

Job description

Site: North Shore Medical Center, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Job Profile Summary

Summary

Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration.

Does this position require Patient Care? Yes

Essential Functions

• Performs patient care-related duties and clinical functions as assigned, including, but not limited to, performing and documenting point of care, vital signs, EKGs, bathing and other sanitary needs of patients, transferring and assisting with ambulation of patients, 1:1 patient observation for safety purposes, and phlebotomy. Assist RNs and physicians with other exams and treatments as required.


• Completes all documentation such as height, weight, intake of fluids and food, output of urine/stool/vomit/other drainage, and blood glucose results in the Electronic Health Record (EHR).


• Assists patients with food tray setup, eating, and feeding, as needed.


• Ensures that patient rooms are stocked, equipped, and cleaned appropriately, as needs indicate and as patient volumes change.


• Retrieves equipment from other areas, sets up equipment, cleans equipment between patient use, and reports malfunctioning equipment per organizational policy.


• Assists with admitting and discharging patients.


• Facilitates orientation of new PCA team members as directed.


• Interacts with patients, visitors, and other care team members effectively


• Communicates with nursing staff effectively and in a timely manner regarding issues related to patient care and condition.


• Fosters a positive, collaborative team environment that promotes teamwork and professional growth.

Qualifications

Education

High School Diploma or Equivalent preferred

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

• Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred


• Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred


• Emergency Medical Technician - Paramedic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferred


• Nursing Assistant [LNA - New Hampshire] - New Hampshire Board of Nursing preferred

Experience

• Experience working in patient care/elder care 1-2 years preferred

Knowledge, Skills and Abilities

• Ability to understand and follow written and oral instructions.


• Knowledge of medical terminology.


• Strong patient/customer service skills.


• Ability to lift up to 35 pounds.


• Proficient computer skills to work efficiently with electronic medical records.

Physical Requirements

• Standing Frequently (34-66%)


• Walking Frequently (34-66%)


• Sitting Occasionally (3-33%)


• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)


• Carrying Frequently (34-66%) 20lbs - 35lbs


• Pushing Occasionsally (3-33%)


• Pulling Occasionsally (3-33%)


• Climbing Rarely (Less than 2%)


• Balancing Frequently (34-66%)


• Stooping Occasionsally (3-33%)


• Kneeling Occasionsally (3-33%)


• Crouching Occasionsally (3-33%)


• Crawling Rarely (Less than 2%)


• Reaching Frequently (34-66%)


• Gross Manipulation (Handling) Frequently (34-66%)


• Fine Manipulation (Fingering) Frequently (34-66%)


• Feeling Constantly (67-100%)


• Foot Use Rarely (Less than 2%)


• Vision - Far Constantly (67-100%)


• Vision - Near Constantly (67-100%)


• Talking Constantly (67-100%)


• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

81 Highland Avenue

Scheduled Weekly Hours

36

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$20.58 - $25.28/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.