Patient Care Assistant I

City of Hope; Duarte (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

City of Hope in Duarte, CA is seeking a Patient Care Assistant to support nursing staff, provide patient services, maintain patient comfort, and assist with daily tasks in a high-quality care environment.

This role requires a High School diploma or equivalent, enrollment in an RN program or LVN, or active Nursing Assistant certification, plus AHA BLS. You will work under RNs, participate in collaborative care, and uphold City of Hope policies and standards.

Qualifications

• High School Graduate or equivalent.
• Non-licensed graduate of a Registered Nurse or Licenses Vocational (LVN) program; or Enrollment in an approved RN program and completion of at least one medical surgical clinical rotation; or Active Certification as a Nursing Assistant.
• AHA BLS Certification.

Responsibilities

• Provides accurate, reliable, courteous and timely services to all customers.
• Delivers in a knowledgeable, consistent and skillful manner under the direct supervision of a registered nurse.
• Demonstrates competence appropriate to their role and function in high risk and/or problem prone behaviors.
• Delivers patient care in a manner consistent with the scope of practice of their discipline and the standards established by City of Hope as expressed in the plans for provision of care and policies and procedures.
• Maintains current knowledge and awareness of organizational and regulatory standards, policies and procedures.
• Participates in a collaborative, empowered work environment as demonstrated through teamwork.
• Effectively communicates with all customers and team members to meet organizational goals and to provide customer satisfaction.
• Maintains current knowledge and skills through attendance and participation in organizational and departmental meetings and continuing education activities.
• Demonstrates fiscal responsibility by appropriate and timely use of organizational resources.
• Actively participates in performance improvement activities to continuously improve service delivery.
• Demonstrates City of Hope values in individual work performance.

Skills

Customer service

Communication

Teamwork

Adaptability

Attention to detail

Education

High School Diploma or equivalent

Job description

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

A Patient Care Assistant (PCA) is a healthcare professional trained to provide specific patient care services to designated patients under the guidance and supervision of a Registered Nurse (RN). Their role involves assisting the healthcare team by delivering services promptly, accurately, and with a courteous demeanor. PCAs play a vital role in supporting patient care and ensuring the well-being of patients under the direction of RNs.

As a successful candidate, you will:

• Provides accurate, reliable, courteous and timely services to all customers.
• Delivers in a knowledgeable consistent and skillful manner under the direct supervision of a registered nurse.
• Demonstrates competence appropriate to their role and function in high risk and/or problem prone behaviors.
• Delivers patient care in a manner consistent with the scope of practice of their discipline and the standards established by City of Hope as expressed in the plans for provision of care and policies and procedures.
• Maintains current knowledge and awareness of organizational and regulatory standards, policies and procedures.
• Participates in a collaborative, empowered work environment as demonstrated through teamwork.
• Effectively communicates with all customers and team members to meet organizational goals and to provide customer satisfaction.
• Maintains current knowledge and skills through attendance and participation in organizational and departmental meetings and continuing education activities.
• Demonstrates fiscal responsibility by appropriate and timely use of organizational resources.
• Actively participates in performance improvement activities to continuously improve service delivery.
• Demonstrates City of Hope values in individual work performance.

Your qualifications should include:

• High School Graduate or equivalent plus one of the following:
• Non-licensed graduate of a Registered Nurse or Licenses Vocational (LVN) program; or
• Enrollment in an approved RN program and completion of at least one medical surgical clinical rotation; or
• Active Certification as a Nursing Assistant
• AHA BLS Certification

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.