Patient Care Assistant — Front Desk & Clinical Support

NYU Langone Health; New York (NY); On-site; USD 53,000 - 64,000; Full time

Job summary

NYU Langone Health is seeking a Patient Care Assistant (FGP) in Manhattan with pediatrics experience preferred. You will assist with administrative and patient care tasks to support efficient practice workflows, including reception, registration, and answering phones.

You will escort patients, take vital signs, and document in EPIC as part of a dynamic clinical team. Responsibilities include maintaining patient privacy, preparing exam rooms, and supporting quality initiatives while delivering

Qualifications

• High school diploma or equivalent is required.
• Minimum of one year of experience as a Patient Care Assistant or Medical Assistant in the last two years.
• English language proficiency is required; other languages are assets.

Responsibilities

• Greet patients and handle check-in/check-out.
• Answer phones and schedule appointments.
• Escort patients to exam rooms and prep rooms for provider visits.
• Take vitals and record in EMR.
• Assist with lab specimen collection and specimen handling.
• Maintain patient privacy and HIPAA compliance.
• Use EPIC for updating patient records and communications.
• Stock exam/treatment rooms with supplies and equipment.
• Ensure rooms are cleaned per infection control standards.

Skills

English proficiency

EPIC software

Check Mate kiosks

Multi-tasking

Education

High school diploma or equivalent

Medical Assistant certification (preferred)

Tools

EPIC

MyChart

Job description

NYU Langone Health is seeking a Patient Care Assistant (FGP) in Manhattan with pediatrics experience preferred. You will assist with administrative and patient care tasks to support efficient practice workflows, including reception, registration, and answering phones.

You will escort patients, take vital signs, and document in EPIC as part of a dynamic clinical team. Responsibilities include maintaining patient privacy, preparing exam rooms, and supporting quality initiatives while delivering