Patient Care Assistant: Front Desk & Clinical Support

NYU Langone Hospitals; New York (NY); On-site; USD 58,542 - 58,543; Full time

Job summary

NYU Grossman School of Medicine, part of NYU Langone Health, invites applications for a Patient Care Assistant (FGP) in Manhattan, Neurology - Move Disorder Division. The PCA supports administrative and patient care tasks within NYS scope, including reception, registration, and escorting patients.

Responsibilities include checking in/out, answering phones, preparing exam rooms, documenting in EPIC, and promoting MyChart usage.

Qualifications

• High school diploma or equivalent required.
• One year of experience as a Patient Care Assistant or Medical Assistant preferred.
• Ability to perform multiple tasks in a fast-paced healthcare environment.

Responsibilities

• Greet patients and complete check-in/check-out processes.
• Answer phones, schedule appointments, and route inquiries.
• Escort patients to exam rooms and prepare rooms for provider visits.
• Document in Epic and promote MyChart usage with patients.
• Maintain patient privacy and HIPAA compliance.

Skills

Patient care

Communication

Teamwork

Multi-tasking

Education

High school diploma or equivalent

Medical Assistant certification preferred

Tools

EPIC

MyChart

Check Mate kiosks

Job description

NYU Grossman School of Medicine, part of NYU Langone Health, invites applications for a Patient Care Assistant (FGP) in Manhattan, Neurology - Move Disorder Division. The PCA supports administrative and patient care tasks within NYS scope, including reception, registration, and escorting patients.

Responsibilities include checking in/out, answering phones, preparing exam rooms, documenting in EPIC, and promoting MyChart usage.