Patient Care Assistant – Day Shift, Full-Time

Yale NewHaven Health; New Haven (CT); On-site; USD 24,796 - 30,307; Full time

Job summary

Yale NewHaven Health is seeking a patient-centered Associate to provide direct and indirect care under the supervision of registered nurses. The role emphasizes teamwork, communication, and adherence to PFCC principles to ensure high-quality patient experiences.

The UAP will assist with rooming, vital signs, specimen collection, and basic procedures while supporting a safe and efficient clinical workflow within a busy outpatient setting.

Qualifications

• Minimum high school diploma or GED; completion of a medical assisting program.
• Preferred 12–18 months experience in patient care settings.
• Preferred medical assisting credential recognized by CT Department of Public Health.

Responsibilities

• Provide patient-centered care under RN direction and as part of the interdisciplinary team.
• Communicate effectively with patients, families and health care staff.
• Collaborate with nursing and interdisciplinary teams; demonstrate teamwork and mutual respect.
• Room patients, obtain vitals, and assist with examinations and basic procedures.
• Maintain safety and quality in care delivery and charting using EPIC.
• Perform administrative tasks such as handling records and documentation per protocol.
• Set up instruments/equipment according to department protocol.
• Uphold PFCC principles and professional conduct.

Skills

Communication

Teamwork

Flexibility

Professional communication

Education

High school diploma or GED

Medical assisting program

Tools

EPIC

Job description

Yale NewHaven Health is seeking a patient-centered Associate to provide direct and indirect care under the supervision of registered nurses. The role emphasizes teamwork, communication, and adherence to PFCC principles to ensure high-quality patient experiences.

The UAP will assist with rooming, vital signs, specimen collection, and basic procedures while supporting a safe and efficient clinical workflow within a busy outpatient setting.