Patient Care Advocate — Empathy-Driven Wellness (3x13h Shifts)

Serenity Healthcare; Sandy Springs (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Luxe-level benefits

Shortened work week

401(k)

10 PTO days + 10 paid holidays

Job summary

A leading healthcare provider in Sandy Springs is seeking a Patient Care Advocate to guide and support patients on their mental wellness journey. You will educate patients on treatment options, ensure they feel heard, and work alongside providers to facilitate care. Ideal candidates have strong people skills, empathy, and experience in customer-facing roles. This full-time position offers a fulfilling work environment with competitive pay and generous benefits, including a shortened work week and extensive medical coverage.

Qualifications

• 2+ years of full-time, high-quality customer-facing experience.
• Ability to build trust easily and connect genuinely with patients.
• Skilled at handling concerns with empathy and guiding to solutions.

Responsibilities

• Guide patients through their mental wellness options.
• Listen with care and document details of mental health status.
• Team with providers for a seamless transition to treatment.
• Make care plans clear to empower patients.

Skills

Authentic people skills

Empathy

Strong communication

Attention to detail

Ability to handle pressure

Job description

A leading healthcare provider in Sandy Springs is seeking a Patient Care Advocate to guide and support patients on their mental wellness journey. You will educate patients on treatment options, ensure they feel heard, and work alongside providers to facilitate care. Ideal candidates have strong people skills, empathy, and experience in customer-facing roles. This full-time position offers a fulfilling work environment with competitive pay and generous benefits, including a shortened work week and extensive medical coverage.