Patient Billing Specialist – Self-Pay (Clinic)

Uvalde Memorial Hospital; Uvalde (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Uvalde Memorial Hospital in Uvalde, TX is seeking a Clinic Self-Pay Biller/Collector to support patients by resolving billing questions and managing balances with care and accuracy.

Responsibilities include reviewing self-pay accounts, uploading daily statements, coordinating with vendors, handling payment plans, and ensuring HIPAA compliance while supporting month-end close and process improvements.

Qualifications

• High school diploma or equivalent required.
• At least 1 year hospital/clinic billing experience.
• Familiarity with medical billing procedures, EOBs, and patient responsibility processes a plus.
• Proficiency with billing software, EHR systems, and Microsoft Office.

Responsibilities

• Review self-pay balances after insurance payments and adjustments.
• Generate and upload daily statement files.
• Collaborate with third-party vendors on early-out collections.
• Manage bad debt workflows and agency placements.
• Process patient payments and set up payment plans.
• Make outbound calls and answer billing questions.
• Maintain HIPAA-compliant documentation.
• Support month-end reporting, audits, and process improvements.

Skills

Customer service

Communication

Empathy

Problem-solving

Multitasking

Education

High school diploma or equivalent

Tools

Billing software

EHR systems

Microsoft Office

Job description

Uvalde Memorial Hospital in Uvalde, TX is seeking a Clinic Self-Pay Biller/Collector to support patients by resolving billing questions and managing balances with care and accuracy.

Responsibilities include reviewing self-pay accounts, uploading daily statements, coordinating with vendors, handling payment plans, and ensuring HIPAA compliance while supporting month-end close and process improvements.