Biller I - Clinics - FT

Uvalde Memorial Hospital; Uvalde (TX); Presencial; USD 42.000 - 56.000; Jornada completa

Descripción de la vacante

Uvalde Memorial Hospital in Uvalde, TX is seeking a Clinic Self-Pay Biller/Collector to support patients by resolving billing questions and managing balances with care and accuracy.

Responsibilities include reviewing self-pay accounts, uploading daily statements, coordinating with vendors, handling payment plans, and ensuring HIPAA compliance while supporting month-end close and process improvements.

Formación

• High school diploma or equivalent required.
• At least 1 year hospital/clinic billing experience.
• Familiarity with medical billing procedures, EOBs, and patient responsibility processes a plus.
• Proficiency with billing software, EHR systems, and Microsoft Office.

Responsabilidades

• Review self-pay balances after insurance payments and adjustments.
• Generate and upload daily statement files.
• Collaborate with third-party vendors on early-out collections.
• Manage bad debt workflows and agency placements.
• Process patient payments and set up payment plans.
• Make outbound calls and answer billing questions.
• Maintain HIPAA-compliant documentation.
• Support month-end reporting, audits, and process improvements.

Conocimientos

Customer service

Communication

Empathy

Problem-solving

Multitasking

Educación

High school diploma or equivalent

Herramientas

Billing software

EHR systems

Microsoft Office

Descripción del empleo

Clinic Self-Pay Biller/Collector – Patient Accounting

Location: Uvalde Memorial Hospital – Uvalde, Texas

Job Type: Full-Time

Make a Difference Every Day

At Uvalde Memorial Hospital, we believe that every part of the patient journey matters — including the billing experience. As a Clinic Self-Pay Biller/Collector, you’ll play a key role in supporting patients by ensuring their billing questions are answered and their balances are managed with care and accuracy. Your work helps keep our financial processes running smoothly, supports patient satisfaction, and contributes directly to the hospital’s ability to serve our community.

In This Role, You Will

• Review patient accounts to identify self-pay balances after insurance payments and adjustments.
• Generate and upload daily statement files to ensure patients receive timely and accurate billing.
• Collaborate with third-party vendors on early-out collections and monitor communication efforts.
• Manage bad debt workflows, agency placements, and respond to account inquiries.
• Process incoming patient payments and assist patients in setting up payment plans.
• Make outbound calls and answer billing-related questions with professionalism and empathy.
• Work closely with Financial Counselors, Customer Service, and Revenue Cycle teams to resolve discrepancies.
• Maintain detailed documentation of all account actions, ensuring compliance with HIPAA and hospital policies.
• Support month-end reporting, audits, and process improvements.
  
  

What We're Looking For

• High school diploma or equivalent required.
• At least 1 year of experience in hospital or clinic billing (self-pay or customer service preferred).
• Familiarity with medical billing procedures, EOBs, and patient responsibility processes is a plus.
• Proficiency in billing software, EHR systems, and Microsoft Office Suite.
• Strong communication and customer service skills, with a focus on empathy and problem-solving.
• Ability to multitask in a fast-paced environment and maintain confidentiality.
  
  

Why You’ll Love Working Here

• You’ll play an essential role in helping patients navigate their financial responsibilities.
• Join a dedicated team where your contributions directly support our mission.
• Opportunities for professional development and growth in healthcare finance.
• We celebrate milestones, big and small — especially yours!
  
  

Ready to Join Our Family?

If you’re passionate about providing excellent service and supporting patients through every step of their care journey, we would love to meet you!